Note fondée sur 232 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 16 oct. 2024 sur Expedia
Everything was nice
Commentaires de Gestion de l’hôtel
17 oct. 2024 par JD, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We’re glad to hear that you found everything nice during your stay at Imperial Suites.We strive to provide the best possible service and accommodations, and your feedback is invaluable in helping us improve. If there’s anything specific you think we could enhance to make your next visit even better, please let us know.We hope to welcome you back soon!
5 sur 5
par un voyageur

My dream stay

Publié le 15 oct. 2024 sur Hotels
My stay was amazing. I definitely will recommend this place to others. I will be back soon.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par JD, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay and appreciate your recommendation. We can’t wait to welcome you back soon!
2 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par JD, Gestion de l’hôtel
Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Your feedback is important, and we will address the issues you raised to improve our services. We hope you’ll consider giving us another chance in the future.
2 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Expedia
This is not a safe place to stay. There were drug deals in the parking lot as well as hourly room users. We were just thankful that our car was still there when we got up the next day.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par JD, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience during your stay. Your safety and comfort are our top priorities, and we take your concerns very seriously.We want to assure you that we have recently changed management and are actively implementing measures to enhance the safety and security of our guests. We appreciate your insights and will use them to make improvements.If you would like to discuss your experience further or if there's anything we can do to regain your trust, please feel free to reach out.Thank you for your understanding.
2 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par JD, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear your stay didn't meet your expectations. Your comments will help us improve. Please reach out if you'd like to discuss further. We hope to serve you better next time!
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
The rooms were great great looking no problems staff was friendly
Commentaires de Gestion de l’hôtel
13 oct. 2024 par JD, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the rooms and found our staff friendly. Your feedback means a lot to us, and we can’t wait to welcome you back!
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
The rooms are 10/10
Commentaires de Gestion de l’hôtel
13 oct. 2024 par JD, Gestion de l’hôtel
Thank you for the fantastic review! We're thrilled to hear you loved the rooms—10/10 is what we strive for! Your support means a lot to us, and we can’t wait to welcome you back soon!
4 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par JD, Gestion de l’hôtel
Thank you for your feedback and for the 4 stars! We're glad you enjoyed your experience, but we’d love to know how we can improve. Your input is invaluable to us. We hope to see you again soon!
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par JD, Gestion de l’hôtel
Thank you for the amazing review! We're so glad you had a great experience. Your support means a lot to us. We look forward to seeing you again!
5 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
The room was very comfortable, clean, and inviting.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par JD, Gestion de l’hôtel
Thank you for your fantastic review! We’re delighted to hear that you found your room comfortable, clean, and inviting. We hope to welcome you back soon!