Note fondée sur 72 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Rockwall, TX
A Cautionary Warning If You Choose To Stay Here
Publié le 28 août 2024 sur HomeAwayWhile our host was very gracious during our stay and we liked the location, be sure to take pictures/videos of the unit both when you arrive and when you leave so that you don’t get victimized like we were.
It was alleged that we had damaged the property by somehow making small burn marks to the carpet in front of the couch. The description and photos sent could not have been caused by us and had not been observed while we were there, but the unit was dark and the carpet older and a dark wine color. Fortunately, we had taken out insurance but were distressed that a false claim could not be disputed. We do not smoke and nothing was set on the carpet in front of the couch other than our feet. Additionally, the owner said he believed us and would contact the insurance company after he made the report. Apparently he did not, as they paid the claim.
Pros: Location is quiet and about 15 minutes from Jackson.
Host left nice food in the refrigerator and freezer for our use.
Host was very gracious while we were there.
The unit had a washer dryer and a dishwasher.
Cons: No cell service at all with our carrier and no working internet on our computer even though it would connect with the password.
Both the stovetop and oven set off the fire alarm on three consecutive days until we started leaving the front door and the only two windows with screens open while we cooked. (There were no spills in the oven).
Unit was rustic and very dark with no windows in the bedroom.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback and for highlighting some of the positives of your stay. I appreciate your kind words about my hospitality and the location of the unit. However, I would like to address a few concerns you raised for clarity.
1. **Allegations of Damage**: I understand your distress regarding the burn marks. As a host, I take property care seriously and would never want to falsely accuse a guest. I assure you that the insurance process followed standard procedures based on the evidence provided.
2. **Internet and Cell Service**: I’m sorry to hear that you experienced difficulties with internet connectivity and cell service. Many guests have successfully connected to the Wi-Fi and reported good service with various carriers. I encourage guests to check their service providers beforehand, as connectivity can vary by location.
3. **Fire Alarm Issues**: I apologize for the inconvenience with the fire alarms. Cooking can sometimes trigger sensitive alarms, especially in rustic settings. I appreciate your understanding and proactive approach to ventilating the unit while cooking.
4. **Unit Condition**: The rustic charm of the unit is intentional, designed to provide a cozy, mountain-like experience. Many guests appreciate this ambiance, but I understand it may not suit everyone.
I strive to provide a welcoming experience and hope future guests will find the unit as enjoyable as many others have. Your feedback is valuable, and I will continue to improve based on guest experiences.
Thank you again for your stay.
par un voyageur
Perfect
Publié le 26 août 2024 sur HomeAwayThe property was perfect. Tucked just far enough away from the hustle and bustle of Jackson, Richard's guest unit is the ideal quiet and relaxing space to unwind. Great deck and it was perfect location to take my dogs on long walks before and after work. Richard was kind, proactive in communication, super sweet to my dogs and even stocked the fridge with some goodies prior to my arrival. There is something wonderful about someone who not only provides coffee but also real creamer in the fridge and sugar. And the bottle of wine in the fridge was such a kind welcome. And good products in the shower. The unit was stocked with really thoughtful touches that made me feel like I was staying with friends rather than a vrbo. I look forward to staying here again!
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words. I hope you come back and see us again sometime.
par un voyageur
Great host/cabin
Publié le 23 juill. 2024 sur HomeAwayRichard was fantastic and the apartment was perfect for my son and I. Location is outside of the hustle of downtown Jackson but close to everything you could want in the area. We will stay here again.
par un voyageur
Summer get away
Publié le 17 juill. 2024 sur HomeAwayHad a great time. Nice to be out of town, but easy drive to everywhere we wanted to go. Host was great and very easy stay. We would definitely do this again.
par un voyageur
Great host
Publié le 27 juin 2024 sur HomeAwayWe had a great time and enjoyed our time here. Richard was gracious and there was plenty of things to do and places to go. Far enough off the beaten path to gaze at the Milky Way every night and enjoy a quiet and restful sleep.
Commentaires de Gestion de l’hôtel
28 juin 2024 par VrboOwner, Gestion de l’hôtel
A great guest I was happy to have his family here. I hope they will come and visit again.
par un voyageur de St. Clair Shores, MI
Beautiful Stay Close to Tetons and Jackson
Publié le 16 mai 2024 sur HomeAwayRichard, our host, is very friendly and welcoming. Property was clean and comfortable. Location is very close to the city of Jackson and for exploring Grand Teton National Park. Would stay again.
Commentaires de Gestion de l’hôtel
16 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for staying with us. I hope you will come see us again sometime.
par un voyageur
Quiet & cozy
Publié le 28 oct. 2023 sur HomeAwayBeautiful area, comfortable and clean. Great retreat but close to Hoback and Jackson, I would absolutely stay again.
par un voyageur de Madison, Wisconsin
Peaceful retreat south of Jackson
Publié le 19 oct. 2023 sur HomeAwayRichard was an excellent and generous host. The apartment living area was open, light, comfortable, and quiet. The fully equipped kitchen facilitated cooking meals. We spent two weeks here and were very pleased with this space as our temporary home. (On-site washer and dryer were very convenient.)
While we were visiting Jackson to assist our family with a major project, we did not have time to take advantage of the myriad things to do in and around Teton Valley and Grand Teton National Park; but Richard has a wonderful collection of materials on site to make guests aware of area opportunities.
I did some baking projects with my grandchildren, and some after-school reading and craft projects. Both my husband and I loved the peace and natural pace of this relatively secluded space, far from the madding crowds. We would happily return when we again need a place to stay during future family visits.
Commentaires de Gestion de l’hôtel
19 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for staying with us. We had a great time with you visiting. We hope you’ll come back and see us again sometime.
par un voyageur
Comfortable stay
Publié le 5 oct. 2023 sur HomeAwayOur stay was enjoyable and comfortable. Richard shared his knowlege of the area, which was very helpful. Everything in the cabin worked and was clean. Quiet and peaceful. Highly recommend!
Commentaires de Gestion de l’hôtel
6 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for staying with us. We really enjoyed your stay with us and hope you will return.
par un voyageur
A Great Jackson Experience
Publié le 23 sept. 2023 sur HomeAwayRichard was an amazing host! He left us some goodies in the fridge and gave us great recommendations on places to go! The basement apartment was clean and had everything we needed, perfect for us! The property is out of town and peacefully quiet but a quick 10 min drive to town! I would highly recommend this for a great romantic getaway!
Commentaires de Gestion de l’hôtel
25 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for staying with us and I hope you come back and see us soon
