Note fondée sur 798 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
71 % des clients le recommandent
2,7 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 27 avr. 2019 sur Expedia
Absolument rien ,le mobilier est disparate et vieux et sale .le tapis est taché et très vieux .
Commentaires de Gestion de l’hôtel
1 mai 2019 par David, Gestion de l’hôtel
Thank you for sharing your feedback, and we do apologize for the inconveniences that you encountered
1 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
This was the worst place I have ever stayed at in my life. The room was moldy in disrepair. There was a partial bar of soap stick in a bathroom vent. There was masking tape in the bathroom door fittings. The parking lot turned into party central on Friday and Saturday nights. Cars playing really loud music. They were using my vehicle as a beer table. It is half hotel and half long term apartments. During the week when the factory shift ended the cars and loud music started at 1:30 am. They urinated on my truck and trailer. I am appalled that Expedia would have this hotel on their site.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Barbara, Gestion de l’hôtel
Hi, Patrick ! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with, and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
1 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
Noisey guest next room
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Barbara, Gestion de l’hôtel
Sorry for the inconvenience, Shawn! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Barbara, Gestion de l’hôtel
Hi, Olajuwo! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
2 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Expedia
Very confusing, one end of the motel had the Jackson Hotel name and the other end had Motel 6 name and they are the same building. Very rundown and the only had a muffin for breakfast. Nothing like the pictures showed. Very disappointed.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Barbara, Gestion de l’hôtel
Hi,Jeri! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
1 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Property hasn’t had upkeep in a while, felt very unsafe. We did check for bugs in the bed, bedding had burn holes.
Commentaires de Gestion de l’hôtel
14 août 2024 par Eva, Gestion de l’hôtel
Dear Steven B, We understand the severity of your concern. Rest assured, we are looking into this and will resolve it shortly. Regards, Eva
4 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Staff is very nice and accommodating. The rooms are dirty. There was no mini fridge in room we moved to. 1st rooms were dirty bath and light fixture worked when it wanted to. 2nd rooms were cleaner. The bed was comfortable.
Commentaires de Gestion de l’hôtel
14 août 2024 par Eva, Gestion de l’hôtel
Hello Kathleen, We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Eva
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa, Gestion de l’hôtel
Hello Alfonso, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
3 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Expedia
The property was relatively clean. Other guests hanging out was an issue.
Commentaires de Gestion de l’hôtel
2 août 2024 par Lisa , Gestion de l’hôtel
Hello Mike, Thank you so much for rating us. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
1 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Tim, Gestion de l’hôtel
Hi, Christipher! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim