Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us as it helps us improve our services. If there is anything specific you would like us to address, please feel free to reach out to us at guestsupport.na@oyorooms.com. We appreciate your understanding and hope to welcome you back for a better experience.
Warm regards,
Team OYO
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Michelle! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
par un voyageur
My opinion
Publié le 16 sept. 2024 sur HotelsIt was tolerable
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback. We appreciate your opinion as it helps us improve our services. If there's anything specific you would like to address, please feel free to reach out to us at guestsupport.na@oyorooms.com.
We hope to welcome you back soon for a more enjoyable stay.
Warm regards,
Team OYO
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Disgusting
A used douche bottle under my ice bucket
Front desk was very rude
And lied and said i stayed on the property and i didnt. Wont refund my money
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Noah, Gestion de l’hôtel
We are extremely sorry to know this, Ciji! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Take the profile listing off the internet. 100 percent misleading.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Lakeesha! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Publié le 6 juill. 2024 sur Expedia
The bed had blood stains on on the top cover the lamp was full of mold .it stink really bad and the people was really loud
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Sabrina! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
Hey, Donald! Thank you for taking your precious time to rate us, We will be working even harder to make your stay memorable. Regards, Eva
par un voyageur
Publié le 27 juin 2024 sur Expedia
There was Indian food left in microwave, the ceiling stained, no toiletries, no ice bucket, card had to be reset every day, towels were stained an dirty, bathtub was nasty
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
Sincere apologies, Mark! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Publié le 14 juin 2024 sur Expedia
I paid a lot of money for a room that was filled with pnats and holes in the wall behind the mini fridge. All the lights did not properly work, and air conditioner had a shortage.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Noah, Gestion de l’hôtel
Hi, Kalela! This is certainly not something we would like our guests to experience, We will surely take corrective action in order to resolve this and avoid such a hassle in the future. Regards, Noah
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Paulia! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
