Note fondée sur 711 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 févr. 2020 sur Expedia
Grand Hall d’entrée où on déjeune. Lit à vieux ressorts, pas trop confortable. Sombre.
par un voyageur
Publié le 3 févr. 2021 sur Hotels
par un voyageur de Jackson Tennessee
Publié le 15 janv. 2021 sur Expedia
Hotel is horrible! First off the lady sent me to the WRONG ROOM, WHO ALREADY HAD PEOPLE STAYING THERE.
2.) The hotel was dusty and dirty as hell! The tub was dirty, the room was so dusty, and on top of that the pillow cases weren't even changed. They didn't properly clean all they did was remake the bed.
par un voyageur
Publié le 29 déc. 2020 sur Expedia
par un voyageur
Publié le 7 déc. 2020 sur Hotels
par un voyageur
Publié le 22 nov. 2020 sur Expedia
par un voyageur
Publié le 13 nov. 2020 sur Hotels
par un voyageur
Bad Customer Service!! HORRIBLE SERVICE
Publié le 20 oct. 2020 sur HotelsThe clerk at the desk was so rude. I've never been talked to, by someone that is the face of a business, like I was by this person. I will not call her a lady because she was anything but. She wouldn't tell me her name. My reservation was made at 439 pm and when I went to check in at 1 am, my reservation couldn't be found. When I offered my confirmation number I was told I was a joke because I thought I had all the answers. Was accused of having a bad day, when in reality, I was having a great day until I walked into this hotel. As I was walking in, another man was walking out fussing because he had just been turned away also. I ended up having to get another room at a different hotel because this woman refused to help me. I will never recommend this place to anyone!!!
Commentaires de Gestion de l’hôtel
20 oct. 2020 par Front Office Manager, Gestion de l’hôtel
Thank you for sharing your feedback. We are discouraged to see such a poor rating following your recent stay. We are sorry to hear you left with a poor taste in your mouth. We have forwarded these comments to the upper management, we will make the necessary improvements. We do hope to have the opportunity to regain your trust and confidence in the future.
par un voyageur
Publié le 29 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2020 par Front Office Manager, Gestion de l’hôtel
Thank you for the review!
par un voyageur
Publié le 12 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2020 par Front Office Manager, Gestion de l’hôtel
Thank you for the review!
