Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Birthday/vacation
Publié le 5 nov. 2024 sur HomeAwayGreat experience! The place was gorgeous and had amazing views, better than we imagined from the pictures online.
Great location to downtown and Grand Tetons! Would absolutely stay here again!
par un voyageur
Great place!
Publié le 15 oct. 2024 sur HomeAwayGreat location, cozy condo, spacious, and clean! We were extremely happy with our stay
par un voyageur
Great place to stay
Publié le 17 sept. 2024 sur HomeAwayAll aspects of this home and stay was fantastic!
par un voyageur
Beautiful ranch.
Publié le 10 sept. 2024 sur HomeAwayGreat spot, lots of room to cook and host meals.
par un voyageur
Around the corner from Jackson
Publié le 25 juill. 2024 sur HomeAwayBeautiful view of the Tetons! In the next valley west of Jackson, on a hill, very quiet but only 5 minutes from town. Perfect!
par un voyageur de Bulls Gap
Should have been a GREAT stay, but wasn't
Publié le 6 oct. 2023 sur HomeAwaySaddest VRBO review I have ever written. The unit is very much as described. It’s a beautiful condo with a fantastic view of the Tetons. The unit is very comfortable, well furnished, and has everything needed to relax after a day of hiking and sightseeing. It even has a garage. Also very secure, but still only 4 miles from town. Shopping and dining are convenient. Should have been a top-notch experience. But it wasn’t. Upon entry we noted immediately that there were open (exposed) glue type mouse traps in the dining room and next to the fireplace with mouse droppings on both. We observed mice twice in the living space during our stay. We immediately messaged Outpost. We messaged them a second time and while they added more enclosed traps, they didn’t remove the contaminated traps. Finally, we went to their office with pictures and demanded action face to face. The ceiling light in the shower area was burned out. There was problem with the fitted sheet on the MBR bed which was also mentioned in previous reviews and hasn’t been addressed. To be fair to Outpost they did refund approximately 12% of the payment for this unit. We live in the country and are quite familiar with dealing with mice. We guard the perimeter and don’t wait until mice are in the living space to intervene. We haven’t seen a mouse in the living space in years. We are not “city folks”. This is our 8th stay at 7 properties. Wish I could post pictures of the mouse traps but can't
Commentaires de Gestion de l’hôtel
17 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Paul,
Thank you for taking the time to share your experience at Spirit Dance 3110. We genuinely appreciate your feedback, as it allows us to continuously improve.
It is disheartening to hear that your experience was disrupted by some unexpected issues. The concerns you raised about the mouse traps and the cleanliness issues are entirely valid, and we have taken immediate action to address these problems.
Spring Creek Ranch’s location, on top of East Gros Ventre Butte, offers incredible views as well as a more authentic mountain experience as opposed to locations downtown. While we are glad to hear you enjoyed this aspect of the home, we agree there should not be mice inside of the property. We are truly sorry again for the impact this had on your vacation. Please trust that we have taken all necessary steps to address the issue and have also rectified the maintenance concerns you mentioned.
We appreciate your patience and the constructive feedback you have provided. If you ever return to the Jackson Hole area again, please let us know. We hope that you would consider giving us another opportunity in the future for a stay that meets and exceeds your expectations.
Best,
The Outpost Crew
par un voyageur
Amazing View!
Publié le 2 oct. 2023 sur HomeAwayOur stay here was pleasant enough. View of the mountains was amazing! Condo itself was generally fine, but a little disappointing in that the furnishings were not as shown in the pics / couch and chairs were older and a bit worn. Some bad stains on the carpeting made it “feel” like it wasn’t clean, although nothing else really jumped out at me. The coffee makers didn’t work but the management company promptly brought us a new one. Kitchen was equipped with some nice cooking perks such as various olive oils and spices which is so great if you want to make dinners while traveling. Screen was falling off the back door frame when we arrived but wasn’t a major inconvenience. Outpost was great to work with, but the check in management company wasn’t the best. Property has a keyless entry so it would have been better to get a parking pass in the mail versus having to check in at the desk, as they weren’t super accommodating. I would stay at this condo again in the future for the view alone though! Kitchen, master bedroom and bath were beautiful as well. Second bedroom would work well for kids but not great for another adult couple - although we made it work. I gave the property a 4 because 3 seemed too low for the few issues we had. Overall a decent/good place and could easily be 5 stars with a few updates.
par un voyageur
Only one minor complaint
Publié le 22 sept. 2023 sur HomeAwayGreat place to stay. Comfortable, clean, great views, plenty of room. The only complaint is minor, and is in regard to the bedding in the master bedroom. The mattress is very tall, and the fitted sheet had very short pockets, so during the night the fitted sheet would come loose and turn into a cocoon. Other than that, it was a wonderful place to stay. I'd stay there again without a doubt, even if the sheets were still aggravating.
Also, as a note to the owners, the owners' pantry in the kitchen does not lock. The locking mechanism is bent. Looks like someone just yanked on it and bent the bar. We were doing a quick survey of kitchen supplies and I opened that (right side) door without seeing the "owners' " label, and it came open. We didn't use anything in that pantry, and I promise, it was already bent before I opened it. Owner may want to put a sturdier lock on it.
par un voyageur
Spirit Dance
Publié le 31 août 2023 sur HomeAwayThis place was absolutely beautiful! Waking up with that view and the view from the patio was our favorite spot. Plenty of room for families or a group of friends. Thank you so much!
par un voyageur
Great location and stay
Publié le 28 juill. 2023 sur HomeAwayClean, comfortable property with amazing views. A bull moose came up on the property one morning during breakfast! 🙂
