Note fondée sur 504 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,8 Service et personnel
2,4 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 janv. 2020 sur Hotels
Très bien
par un voyageur
Do not go their !
Publié le 31 déc. 2019 sur HotelsWe found a mouse in the bed and the room smell cigaret. After changing of room, we found a cigaret into the bed
par un voyageur
A éviter
Publié le 10 oct. 2019 sur HotelsTrès sale très bruyant..
par un voyageur
Juste correct pour une nuit
Publié le 7 nov. 2018 sur HotelsUne seule nuit sur la route vers la Nouvelle Orléans Je n'y serai pas restée plusieurs nuits
par un voyageur
Pratique et pas cher
Publié le 15 janv. 2016 sur HotelsHôtel pratique, pas trop loin du centre ville (15 mn à pied), chambre spacieuse service accueillant. Petit problème de wifi qui ne passe pas toujours très bien. Plus gros problème, il y avait des petits cafards dans la chambre. Les chambres ont besoin d'être traitées rapidement.
par Fanny de Agde
Bien aucun souci
Publié le 8 oct. 2015 sur HotelsBon rapport qualité prix personnel très agréable et serviable proche restaurant
par un voyageur de Denmark
Publié le 24 nov. 2024
par un voyageur de Denmark
Publié le 4 nov. 2024
Only one channel worked on TV. Broken toilet seat. Room only serviced once the whole week and when it was, trash was not removed.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Bathtub and towels were terrible. Luckily I brought my own and used theirs as floor mats. TV needed to be replaced. Service was great
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Leander,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Jackson Downtown - Fairgrounds. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our great service. You indicated that you were unsatisfied with the tv needing to be replaced, bathtub and towels not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 sept. 2024 sur Hotels
It was not good this time. Loud noise around 3a.m and I couldn't sleep, Roaches in the room, toilet wasn't working good, and was in a upstairs room. I don't like upstairs room, and the room had a bad odor when I entered.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Laronda,I appreciate you sharing your feedback following your stay at the RED ROOF INN JACKSON DOWNTOWN - FAIRGROUNDS. I was saddened to read that your stay fell short of your expectations due to the noise disturbance, the insects you reported, and the other highlighted issues. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Sharma Red Roof Management RediResponse Specialist
