Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place.
Publié le 8 juin 2024 sur HomeAwayAmazing host!
par un voyageur
enjoyed
Publié le 17 mars 2024 sur HomeAwaywe really enjoyed our stay the house was very clean we have stayed in four others in the area and this one was by far the cleanest
par un voyageur
NEEDS ATTENTION TO THE DETAILS
Publié le 30 janv. 2024 sur HomeAwayThe property is in a great location for restaurants and shopping. It also has 4 bedrooms and three baths….BUT it is in need of updates. The furnishings are really cheap. A kitchen chair fell apart when my 12 yr old grandson sat on it. Lucky he didn’t hit his head. Another chair has a busted bottom brace. The family room furniture you could feel the wood frames on the futon and chairs. The walls are in need of paint. Towel bar broken in entrance bath, master bath paper holder busted off in the wall and there were boxes of wire spools and papers strewn about the garage. I know it’s a rental but it’s a business investment and should be maintained as such. The key pad did not work because the strike plate for the handle did not line up properly therefore you could not lock using the key pad. The sheets are so worn they look like stains. Like I said its seems like it has not been kept up but rather a little bit worn. The mattresses are ok. The twin beds that are probably used mostly by children are on strange, really high frames. Difficult for young child. We will not go back. The host Bailey did respond when needed. The place just needs some attention.
par un voyageur
Needs maintenance/deep cleaning
Publié le 1 janv. 2024 sur HomeAwayWe come to the Jax area often to visit family. It's important to us to have a great place to stay. We also love the Fleming area as it is convenient for us to visit with family. Unfortunately, Trailwood does not meet a 5 star review. The house is in desperate need of a deep cleaning. To the immediate eye, place is decent. But, we were certain it's been smoked in which was a problem for our kids with allergies. May have been the reason smoke alarms were in disarray and went off at 3:30 in the morning. Tried to air out but some windows are inoperable and screens missing. Tile and grout is gross. I wet swiffered myself. Crumbs inside drawers, stove drawer. We always enjoy an outdoor area especially in Florida, right? But, unfortunately, had to clean ourselves - porch was covered in debris and outdoor table was filthy. Glass remains in the backyard as another review mentioned. Which I consider unsafe to leave my dog outside which is again unfortunate for booking a "pet friendly" place. I hate to leave such a negative review especially considering Bailey did respond to our concerns. But, knowing I highly consider prior reviews when booking a place, I think someone should know what they are getting especially for the price. Now, it is a great neighborhood for walking and the conveniences so close. Plenty of hot water, beds were decent, washer/dryer, tv's and room to spread out. Just definitely needs attention to detail. We were offered a partial cleaning discount for the stay.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par VrboOwner, Gestion de l’hôtel
First off, I apologize greatly for your experience. I have taken this up with our cleaning and maintenance team. Please know we strive to keep our properties in tip top shape and I apologize that was not the case. We have picked up the glass and taken additional measures to ensure a clean home and experience.
par un voyageur
Space to spread out
Publié le 20 oct. 2023 sur HomeAwayRented last minute due to a death in the family, but the process was still seemless. Looks exactly like the pictures! Perfect for 2 couples and a teenager- loved that everyone had their own bathroom. Close to many stores and restaurants. Bailey was quick to reply to any questions.
par un voyageur
We enjoyed our stay
Publié le 13 oct. 2023 sur HomeAwayWe enjoyed our stay. This house is very clean, tidy and spacious. The host is also very easy to commute with. We will come back next year.
par un voyageur
All in all a great stay
Publié le 22 août 2023 sur HomeAwayMy family and I stayed here for 3 nights. The house is in a cute neighborhood, really loved the location and park. The fenced in backyard and layout of home was great for us. It was also nice to have a washer and dryer available. Home could use some TLC of little, cosmetic things but all in all was nice. As a mom of little ones things that concerned me were lots of broken glass in backyard, outlets without cover plates and the broken ceramic toilet paper holder in master bath. Someone could easily be injured over these safety hazards. Bailey was great to communicate with. We would stay here again.
par un voyageur
Wonderful
Publié le 1 juin 2023 sur HomeAwayVery accommodating and wonderful to work with. House was spotless and very nice.
par un voyageur
Bailey was wonderful, very responsive.
Publié le 9 mai 2023 sur HomeAwayThe cleaning team needs to take attention to detail, and report the little extras needing repairs or restock, replacements. The yard needs some severe TLC.
Commentaires de Gestion de l’hôtel
23 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback. We hope you enjoyed the home and are taking extra measures to improve cleaning, repairs, and lawn maintenance.
par un voyageur
Great Location for Eagle Harbour Soccer Complex
Publié le 6 mars 2023 sur HomeAwayWe were in town for a weekend soccer tournament and the location was great! Lots of shops and restaurants nearby!
