Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2019 par Guest relation Manager , Gestion de l’hôtel
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
par JEAN LOUIS de st brieuc
hotel a recommander
Publié le 9 févr. 2015 sur Hotelspersonnel tres aimable et serviable. il nous a fait entierement nos confirmations avion. bien situes pour aeroport 30 km sans pratiquement changer de route. hotel propre et bon ptdj.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Donald! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice plays
Commentaires de Gestion de l’hôtel
10 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Viktoriya! Thank you for your positive review! We’re glad to hear that you enjoyed your stay. We look forward to hosting you again in the future.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Baudelio! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
par un voyageur de Orlando
Publié le 16 juill. 2024
Commentaires de Gestion de l’hôtel
7 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Adriana! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Dirty and no hot water. Refused to stay there.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Larry! We apologize for the issues you encountered with cleanliness and the lack of hot water. These are not reflective of our standards. We understand your decision to leave and will address these concerns with our team to prevent future occurrences. Thank you for your feedback.
par un voyageur de Kansas City Mi
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Alanda! Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Elizabeth! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The service was good, the only thing that I didn't like it was the receptionist gave me a small bedroom when we were two! And he give us like a teenager bedroom... even when I made the reservation on the page and said Queen bedroom...
Commentaires de Gestion de l’hôtel
9 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Danna! Thank you for your feedback. We're pleased to hear that you found our service to be good. However, we apologize for the inconvenience you experienced with the room assignment. It's important to us that our guests receive the accommodations they have reserved, and we're sorry that this was not the case during your stay.We will address this issue with our front desk staff to ensure that room assignments match the reservations made by our guests. Your comfort is our priority, and we regret that we did not meet your expectations in this instance. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.
