Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 avr. 2019 sur Hotels
par un voyageur
Best hotel in Jacksonville Texas
Publié le 29 mars 2019 sur HotelsTres tres belle hôtel , super propres et le personnel tres accueillant. Merci
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Terrible breakfast
Publié le 15 août 2024 sur HotelsThe stay was fair. We chose Best Western over other hotels due to our previous experiences. The Best Western in Jacksonville, TX was disappointing due to their breakfast.
At check-in I did ask if they had a hot breakfast. Sunday morning we found less than appealing scrambled eggs and diced potatoes. I did not recognize the meat, maybe square sausage, (nothing was labeled.) The sliced bread looked dry, and the bagels were somehow soggy. There was no fresh fruit, or oatmeal (not even instant oatmeal.) The only tea bags were opened generic. My breakfast consisted of waffle and yogurt. I was so disappointed.
par un voyageur
Not sure about this place
Publié le 15 août 2024 sur HotelsNice hotel but had a dirty towel, I didn’t notice till after I used it which was kinda gross and a dirty bed cover I also didn’t realize a $150 incidental fee applied to my debit card
par un voyageur
Publié le 20 juill. 2024 sur Expedia
I booked 2 rooms. The rooms smelled musty with a strong odor of weed. One of the rooms, the bathroom had not been cleaned. There looked like dried vomit on and around the toilet.
The other room had dirty sheets, there was spots of what appeared to be blood on the pillowcase and brown stained on the sheets.
I let the gentleman at the counter know that the rooms were dirty. He said he would send so done. We left the hotel to get food, upon returning the rooms had not been cleaned, we left the hotel and requested a refund for the 2 nights I had booked. They said that since we booked through Expedia, we would need to co tact Expedia for the refund.
That was July 4th, today is the 19th of July. Still waiting to hear. Expedia said they would email me, I haven’t heard back.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Bianca, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
It was nice. I didn't realize that it was going to be a handicapped accessible room and that was hard
for plug in's etc. but it was a nice stay
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Roach on mirror, toilet did not flush(water was turned off at the tank; turned it on and flushed toilet). Toilet seat fell off. Had to close the door to the bathroom because of the tank noise. Breakfast was put away before allotted time. Asked for utensils at dinner time and was give an unwrapped spoon and non matching knife. Asked for napkins and was given someone’s left over Jersey Mike’s sandwich napkins. It is not a $100 night hotel.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Bianca, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
The smell of marijuana was in the elevator and the downstairs hallway that had the door propped open, every time we used it. The free breakfast was not refilled, even when there was still an hour and a half left for the breakfast time. Not staying there again.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Bianca, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Services: very good and friendly people. Everything I requested, it was promptly giving. Very clean.
