Note fondée sur 444 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
En roadtrip vers la Floride, hôtel trouvé un peu tard. Employés courtois, propre mais chambre très petite et salle de bain à rénover, prix élevé.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear that our staff was courteous and the hotel was clean. We apologize that the room size and bathroom did not meet your expectations. We appreciate your comments and will use them to improve our services. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your excellent review! We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Comfort Inn , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur de trois rivieres
Publié le 11 janv. 2022 sur Expedia
Pres des axes routiers
par un voyageur de St-Anicet
Bonne location
Publié le 7 déc. 2017 sur Expedia
Pour : La proximite de l'autoroute
Contre : Aucun, belle qualite/prix.
Emplacement : N/a
Nous passions vers le sud, tres bien pour s' arrete en chemin. Hotel confortable et propre.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect 5 out of 5 rating! We’re thrilled to hear that you had a great experience with us. Your positive feedback is much appreciated and motivates our team to keep up the good work. We look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Moldy bathrooms, stinky
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I'm truly sorry to hear about the issues you encountered with the bathrooms during your stay. Cleanliness and comfort are top priorities for us, and it’s clear we fell short in this instance. I will address these concerns with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention, and I hope we can have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
After swimming in the pool, I got an ear infection. It happened the day after so I know I got the ear infection from the pool. They close the pool the same day I started having a problem with my ear. I went to the clinic to get treated. I told the management about the problem and was told that this was not their concern. They said anyone can come in with some fake excuse. All I did is explain the problem they never asked for any kind of resolution, and this was the sort of reaction that I got from them. Absolutely no chance in them doing any kind of thing whatsoever to express they’re sorry for my suffering. Truly pathetic narcissist customer service.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I’m very sorry to hear about your experience and the ear infection you encountered. This is certainly not the level of service we aim to provide. I sincerely apologize for the lack of support you received from our management team. Your feedback is crucial, and I will address this matter with them to ensure a more compassionate response in the future. Please reach out to us directly so we can discuss this further and work towards a resolution.Sincerely, Hotel Manager
par un voyageur
Nice clean room
Publié le 4 août 2024 sur HotelsRoom was very clean, nice towels and wash clothes and bed was clean and comfy. Pool was down for repairs : (.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're pleased to hear that you found the room clean and comfortable. We apologize for the inconvenience caused by the pool being down for repairs and appreciate your understanding. We look forward to welcoming you back and hope to have the pool up and running for your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the excellent 5 out of 5 rating! We’re delighted to hear you had a great stay with us. Your positive feedback is much appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager
