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Comfort Suites West Jacksonville

2.5 star property
Jacksonville hotel in Northwest area

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Photo gallery for Comfort Suites West Jacksonville

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Prime F. Osborn III Convention Center
    ‪12 min drive‬
  • VyStar Veterans Memorial Arena
    ‪14 min drive‬
  • EverBank Stadium
    ‪15 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and Normandy Lane Plaza Shopping Center. Normandy Mall Shopping Center and Mallison Field are also within 6 miles (10 km).

What's nearby

  • Prime F. Osborn III Convention Center - 12 min drive - 12.3 km
  • VyStar Veterans Memorial Arena - 14 min drive - 15.1 km
  • Jacksonville Naval Air Station - 15 min drive - 18.6 km
  • EverBank Stadium - 15 min drive - 15.6 km
  • Jacksonville Zoo and Gardens - 17 min drive - 17.3 km

Getting around

  • Jefferson Station - 12 min drive
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Bono's Pit Bar-B-Q - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Big John's Crumpy's Wings & Things - ‬4 min drive

About this property

Comfort Suites West Jacksonville

Jacksonville hotel in Northwest area
Comfort Suites West Jacksonville offers its guests an outdoor pool and a 24-hour health club. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites West Jacksonville. Limited free parking is available on a first-come, first-served basis.

This Jacksonville hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites West Jacksonville offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Country Inn & Suites by Radisson, Jacksonville West, FL

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,001 reviews
The price is CA $162
CA $184 total
includes taxes & fees
May 26 - May 27
Country Inn & Suites by Radisson, Jacksonville West, FL

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
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Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 533 reviews
Rating 8 - Good. 142 out of 533 reviews
Rating 6 - Okay. 93 out of 533 reviews
Rating 4 - Poor. 58 out of 533 reviews
Rating 2 - Terrible. 43 out of 533 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Darlene

Could use some updating. It’s a bit run down
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Travelled with group
Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

Stayed 10 days with family. The paint and floors were updated but the furniture was old and filthy. The sofa bed was unusable, (lumpy, dirty/stained, and would not straighten out). The beds are not comfortable; I could feel the springs. And the cleaners used smelled like smoke. But the hotel was quiet. I appreciated the free continental breakfast. I was able to get the supplies I needed and the location is close to the interstate. The price is decent but I wish I would have paid a bit more for the comfort I expected.
Stayed 5 nights in Dec 2024

4/10 Poor

James

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement.

I recently stayed at the Comfort Suites West in Jacksonville, FL, and unfortunately, my experience fell short of expectations. While the room was semi-clean, the furniture was badly stained, which gave an overall unkempt appearance. Additionally, the air in the room was thick and had a stale, smoky smell, which made it uncomfortable to relax. I hope management takes steps to improve the cleanliness and air quality in their rooms, as these issues significantly detract from the guest experience. On the positive side, the staff was courteous, but the room conditions need serious attention.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bassem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Stayed 1 night in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvenia

Stayed 4 nights in Nov 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, room comfort

Business trip

Very clean for an older hotel. There is a lot of traffic in this area and plenty of places to get food. Refrigerator and microwave in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Thao

Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service

Exactly what I expected

It was a typical hotel room. Dated but clean. Quiet. Beds where uncomfortable but clean. I appreciated the room darkening shades. Nothing to be impressed about but worth the money if you just want a place to stay for a nite.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeri

Stayed 1 night in Nov 2024

8/10 Good

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
visited Thursday to Sunday. Everything was good. But on my last night stay Saturday night. I ask to get extended time to 12:30 or 1pm. they wanted to charge $30.00 more on my bill. majority hotel will let you get extended time. but, i guess it all who you go too. Everything else i cant complain.
Stayed 3 nights in Nov 2024

4/10 Poor

Bobbie

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was pretty hard and uncomfortable..the mattress on the fold out bed had multiple stains and the frame was broken. Breakfast was late and limited to just a few items. My key quit working at 7 am and i couldnt get back into my room.
Stayed 1 night in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area had a lot of sketchy people around. The bed was very hard. The breakfast was waffle of cereal. There was a black hair in the shower which was not mine. There was an additional $155 charge for 2 small cats for 2 nights. We will ever stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs. Disgusting and smelled wet. Did not stay
Stayed 1 night in Oct 2024