Note fondée sur 896 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
81 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 17 mai 2024
Upon arrival there was no carts to get my luggage my 6th floor room. One of the elevators of two was not working. The pictures on the website shown that I was going to get an updated walk-in shower I ended up with a tub. The handicap Hoyer lifts for the pool and the hot tub we're not working. Overall the building is very outdated. Sorry to say I will not be returning to the Courtyard of Marriott until updates are made
Commentaires de Gestion de l’hôtel
20 mai 2024 par Michael , Gestion de l’hôtel
Thank you very much for your feedback, we will address your concerns as soon and possible. We apologize for the challenges you encountered during your stay and hope to see you again soon.
3 sur 5
par un voyageur

Publié le 28 mars 2024 sur Expedia
The toilet squealed all night. We had to get up and turn the water off manually. The rooms are very outdated. Expected a lot more for $450 a night. View and location were wonderful.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Jacqueline, Gestion de l’hôtel
Kristen, we love the fact that you enjoyed our views of the Atlantic and the location of our property! I'm sorry to hear you had this experience while you were here and we hope you give us the opportunity to accommodate you to the highest and best of our abilities in the near future.
5 sur 5
par un voyageur

Publié le 28 mars 2024 sur Expedia
Beautiful view of the Ocean from the Balcony. Easy beach access. Nice Hot tub with good strong jets and heat. Staff friendly and helpful. The restaurant staff go out of their way to bring you food and drinks no matter if you are sitting at the pool, inside dining or at a table outside.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Jacqueline, Gestion de l’hôtel
Thank you for your beautiful response to our property and staff. We love to go above and beyond! We are very happy to hear you enjoyed your stay with us.
5 sur 5
par un voyageur

Publié le 26 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Michael , Gestion de l’hôtel
Thank you for your ranking we appreciate it
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Comfortable, 100 ft from the beach, and staff were very accommodating
Commentaires de Gestion de l’hôtel
4 mai 2024 par Jacqueline, Gestion de l’hôtel
Thank you, Justin, for choosing the Jacksonville Beach Courtyard Marriott. We love making everyone as comfortable as possible during their stay with us and look forward to serving you again in the future!
2 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
We had no hot water the entire trip
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 mars 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 1 mars 2024
This property is right on the beach! We asked for and received a room with a balcony overlooking the beach. The staff were extremely friendly and helpful, and the food in the on-site restaurant was quite good. Two drawbacks: no restaurants in walking distance, and we weren’t warned that we would have to pay for parking. We would stay there again.
5 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
Great stay!!!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 févr. 2024 sur Hotels