Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
Cc
Commentaires de Gestion de l’hôtel
12 mars 2024 par Kyri King, FOM, Gestion de l’hôtel
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Maintaining a high level of guest satisfaction is our top priority, and it's truly rewarding to know that we succeeded in providing you with a memorable and enjoyable visit. We greatly appreciate your kind words and recommendation. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another five-star experience in the future!
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Kyri King, FOM, Gestion de l’hôtel
Thank you kindly for visiting us at the Hampton Inn by Hilton Ponte Vedra Beach /Mayo Clinic. We appreciate your valuable feedback on our Front Desk, rooms, and amenities, as well as our services and food offerings. Your feedback is important to us and helps us make Hampton Inn by Hilton Ponte Vedra Beach /Mayo Clinic better for our guests daily.Once again, thank you for your review and patronage, and we are looking forward to welcoming you on your next stay with us.
par un voyageur
Publié le 19 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 janv. 2023 par Steven, Gestion de l’hôtel
Thank you for the great review.
par un voyageur de Mesa
Publié le 15 nov. 2024
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Hampton Inn Jacksonville/Ponta Vedra, Gestion de l’hôtel
Thank you for the great score, even though we are under renovation. We are doing everything possible to minimize the inconvenience to our guests. We hope to welcome you back in a few months once the project has been completed.
par un voyageur
Publié le 23 oct. 2024 sur Hotels
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Was under construction but completed parts were great.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hampton Inn Jacksonville/Ponte Vedra, Gestion de l’hôtel
Thank you for taking the time to leave your feedback. We are pleased to hear that you enjoyed your stay even though we are under renovation. We hope you will return once the updates are completed so you can enjoy the new hotel.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
The initial room I was assigned on the first floor was infested with flying bugs that were apparently a mainstay as dead bug marks on the wall indicated the proble was there prior. The move to an upstairs room was adequate, but issue put 45min delay in me getting the peaceful rest I was looking forward to.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hampton Inn Jacksonville/Ponta Vedra, Gestion de l’hôtel
Guest service is our number one priority, and we apologize for not getting things quite right this time. We will use your feedback to make the necessary changes to provide a better experience in the future.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
My room was newly renovated and it was so comfortable almost felt like home
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hampton Inn Jacksonville/Ponte Vedra, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hampton Inn Jacksonville/Ponte Vedra, Gestion de l’hôtel
Thank you for the great review. We are pleased to hear that you enjoyed your stay. We look forward to seeing you the next time you are in Jacksonville.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hampton Inn Jacksonville/Ponte Vedra, Gestion de l’hôtel
I wanted to Thank you for responding to our survey regarding your recent stay with us. I noticed on your survey that you did not have a positive experience. I am hoping you can provide me with a little more insight regarding your experience. Our goal at the Hampton Inn Ponte Vedra is "Hospitality from our family to yours," but it seems we did not achieve that. Thank you, and I look forward to hearing from you.
