Note fondée sur 546 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for 5 star rating, your feedback is valuable to us and helps motivate our team to maintain the high standards you've come to expect from us. We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please let us know.
par un voyageur de Pflugerville
Publié le 4 oct. 2024 sur Expedia
Worn out property. Needs a full refresh.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for being a loyal guest and for taking the time to share your experiences. Your feedback is valuable to us and helps motivate our team to maintain the high standards you've come to expect from us.We apologize if any aspect of your stay with us didn't meet your expectations.We aim to provide a comfortable stay for all our guests and hope to have the chance to regain your trust in the future.
par un voyageur
SUCKED!!! Big time
Publié le 29 sept. 2024 sur HotelsA sub par hotel.
The guy at the front desk was awesome but the breakfast SUCKED!!
No coffee, No eggs, Rancid sausage and no service.
All we got were excuses, which were useless to us.
We WON’T ever stay there again!!!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for being our guest and for taking the time to share your experiences. Your feedback is valuable to us and helps motivate our team to maintain the high standards you've come to expect from us.Your experience falls far below the standards we set for ourselves, and we are truly sorry for the disappointment and discomfort you experienced. We appreciate your honest feedback as it helps us identify areas where we need to improve.We assure you that we are taking your feedback very seriously and will use it to make necessary improvements. We hope to have the opportunity in the future to regain your trust and provide you with the high-quality experience you deserve.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for being our guest and for taking the time to share your experiences. Your feedback is valuable to us and helps motivate our team to maintain the high standards you've come to expect from us.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Everything was great!
Breakfast not so good.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent experience with us.We apologize that the breakfast didn't meet your expectations and thank you for bringing this matter to our attention.We appreciate your honest feedback as it helps us identify areas where we need to improve.We hope to have the opportunity to regain your trust in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback about your experiences with us.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for being a loyal guest and for taking the time to share your experiences. Your feedback is valuable to us and helps motivate our team to maintain the high standards you've come to expect from us.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
We're thrilled by your 5/5 rating for our hotel. Our staff works hard to provide excellent customer care, and we're glad this shone through during your stay.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for being our guest and for taking the time to rate us. We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please let us know.
par un voyageur
2 night stay
Publié le 25 août 2024 sur HotelsEverything was going good till I seen a baby cockroach coming from the internet device and in the bathroom.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback about your experiences with us and thank you for bringing this critical matter to our attention.We immediately investigated this issue and took corrective action, including deep cleaning.We hope to have the opportunity to welcome you back and provide an even better experience in the future.
