Note fondée sur 359 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
90 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Ronald, thank you for choosing to stay with us at Holiday Inn Express & Suites Jacksonville, an IHG Hotel. We're thrilled to see your positive rating and hope your experience met all your expectations. We look forward to welcoming you back in the future.
1 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Matthew, it seems your experience may not have been as expected. The team is committed to continuous improvement and values all feedback. Your insights are important, and the team would like to understand any aspects that could be enhanced.
3 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Michael, thank you for sharing your rating. Your feedback is appreciated, and it helps us understand guest perspectives. If there’s anything specific you'd like to share about your experience, feel free to let us know.
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Customer Service, Gestion de l’hôtel
Sylvester, thank you for staying with us at Holiday Inn Express & Suites Jacksonville, an IHG Hotel. We're delighted you had a positive experience and look forward to welcoming you back in the future.
4 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
We stopped here last minute at midnight to get some sleep. Very friendly staff. Great breakfast. The reviews I read that were negative were being picky. It is a little older than some hotels but a great place to stay if you need a place to stop for a night. Comfy bed and great shower. Beautiful corn fields all around.
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
June, thank you for staying with us at Holiday Inn Express & Suites Jacksonville. We’re delighted to hear that you enjoyed the friendly team members, great breakfast, and the comfortable accommodations. It's wonderful to know the surrounding corn fields added to your experience. We hope to welcome you back for another restful stay.
4 sur 5
par un voyageur

Nice hotel

Publié le 26 août 2024 sur Hotels
Clean and friendly staff. Great location with plenty to do close by.
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your experience. It’s great to know you found our location convenient and enjoyed the cleanliness and friendliness of our team.
3 sur 5
par un voyageur

Older hotel that needs some attention and investme

Publié le 18 août 2024 sur Hotels
Dated furnishings. Mattress not great. Upkeep not very professional.
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
The team appreciates your feedback. Your comments about the furnishings and upkeep will be taken into account as we aim to enhance guest satisfaction. Your input is valuable, and the team is committed to making improvements.
3 sur 5
par un voyageur

Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
John, thank you for sharing your rating. Your feedback is appreciated and helps us continually enhance the experience for all visitors.
1 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
This hotel is seriously out dated for a Holiday Inn Express.
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Denny, thank you for sharing your thoughts. The team continually seeks ways to enhance and refresh the guest experience. Your insights are valuable to us.
5 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Pete, thank you for choosing Holiday Inn Express & Suites Jacksonville, an IHG Hotel. It's wonderful to hear you had a great time with us. We're looking forward to welcoming you back!