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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Hotel near Saint Vincent's Medical Center Southside in Jacksonville

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds
Exterior
Reception
Interior
Signature Suite, 1 Queen Bed with Sofa bed

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪21 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Jacksonville

Southside stay.With a stay at this Southside hotel, you'll be within 2 miles (3 km) of Saint Vincent's Medical Center Southside and 6 miles (10 km) of HCA Florida Memorial Hospital. St. Johns Town Center and The Avenues are also within 6 miles (10 km).

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • University of North Florida - 9 min drive - 12.2 km
  • EverBank Stadium - 10 min drive - 12.8 km
  • Jacksonville Naval Air Station - 21 min drive - 26.1 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside in Jacksonville
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Built in 1998
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Google Pay, Apple Pay, MobilePay, and Cash App.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional fees may apply to local guests.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 131 out of 1001 reviews
Rating 8 - Good. 137 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 442 out of 1001 reviews

4.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities
We had to leave this hotel almost immediately. As a parent with a baby, I was deeply concerned about the hygiene and cleanliness of the room—it felt completely unsafe. Unfortunately, I doubt I’ll receive any sort of refund, but this has been a truly awful experience. I strongly recommend avoiding this hotel to save yourself the time, money, and stress.
Stayed 1 night in Jan 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Alice

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Stayed 1 night in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Lin

Stayed 1 night in Jan 2025

4/10 Poor

michael

Disliked: Property conditions & facilities, room comfort

Not a. Acceptable

Hotel has bad odor and no breskfast despite claims. Room was tiny, no drain plugs in bathroom. Not good
Stayed 4 nights in Dec 2024

2/10 Terrible

Dennilys

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN

Liked: Amenities
Every thing is in good shape and working but the TV channels could be better. The staff is friendly and helpful. The most bang for the buck.
Stayed 1 night in Dec 2024

2/10 Terrible

Nick, Clearwater

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Images are misleading, this is a sketchy place, I had bedbugs, left after the first night and management refused to refund my second night. AVOID!
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Stayed 1 night in Dec 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

4/10 Poor

ROBERT

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Three night stay

The room rates were very low. I saved money on the rates, but low rates also invite a dubious clientele. Working girls, obvious people with substance abuse issues, and folks who were at the lower end of the socio-economic scale. I was in room 108 and the people on the second floor were loud. The room smelled like "dog," and it wasn't cleaned very well.
Stayed 3 nights in Dec 2024

2/10 Terrible

Adriana Maricela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La instalación no es ni parecida a las imágenes que tienen en su publicidad, los cuartos están asquerosos, viejos, huelen a humedad y no corresponden a las imágenes de publicidad que tienen aquí es una lástima que engañen a la gente ya que tampoco lo regalan para que vendan con engaños, si es estas leyéndome para hacer una reserva puedo decirte que no lo hagas o te arrepentirás se siente hasta inseguro!
Stayed 1 night in Dec 2024

4/10 Poor

Shelia

Business traveller
Disliked: Property conditions & facilities, room comfort

Not a place for children at all. Families stay awa

I was uncomfortable during my stay due to the appearance of unsafe surroundings. My room was unsanitary. There was no cover protector over the lights in yhe bathroom, the toilet was filthy, there were holes in the toilet paper and more. It was so nasty, I took a few pics. My 1st and last visit. It was so gross, I refused to have the breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Melecia

Stayed 1 night in Dec 2024

2/10 Terrible

Taneisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading photos of rooms online compared to what they look in person.
Stayed 1 night in Dec 2024

4/10 Poor

Deanna

Stayed 1 night in Dec 2024