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Hyatt Place Jacksonville Airport

3.0 star property
3-star hotel in Northside

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Front of property - evening/night
Seasonal outdoor pool
Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of UF Health North and River City Market Place. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • UF Health North - 2 min drive - 1.9 km
  • River City Market Place - 3 min drive - 2.1 km
  • Oceanway Community Center - 5 min drive - 4.5 km
  • Jacksonville Zoo and Gardens - 8 min drive - 11.0 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.5 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
Hyatt Place Jacksonville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Hyatt Place Jacksonville Airport also features a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Home2 Suites by Hilton Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 942 reviews
The price is CA $156
CA $177 total
includes taxes & fees
Apr 17 - Apr 18
Home2 Suites by Hilton Jacksonville Airport

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1251 out of 1890 reviews
Rating 8 - Good. 346 out of 1890 reviews
Rating 6 - Okay. 156 out of 1890 reviews
Rating 4 - Poor. 58 out of 1890 reviews
Rating 2 - Terrible. 79 out of 1890 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Lisa, FARMINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was fine except for the weird bathrooms. You had to stand in the shower to close the bathroom door as the door swings closed about an inch from the toilet. So unless you legs are less than an inch wide you can not close the door without stepping into the shower.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

I was going to see Frankie Valli and the Four Seasons in Jacksonville but the show was cancelled. My reservation was non refundable despite being a Hyatt member for decades.
Stayed 1 night in Feb 2025

8/10 Good

Marquis

Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Fleurette, Elkin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. This is where i will staying wheneve i visit Jacksonville FL
Stayed 2 nights in Jan 2025

8/10 Good

Sanjib Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

MAURICIO

Stayed 1 night in Nov 2024

6/10 Okay

steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay was for only 1 night..The staff was absolutely amazing.The room needs new furniture.The couch was broke, all the cubboards need to be sanded and painted or replaced..The beds were ok. The room was large.. 1 major problam was the cockroach I killed in the bathroom the was climbing on the toilet
Stayed 1 night in Jan 2025

8/10 Good

Wendy, Mount Ulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good location.
Stayed 3 nights in Dec 2024

8/10 Good

Kirsten

Stayed 1 night in Dec 2024

10/10 Excellent

Ward

Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and excellent service provided by Stephanie our Shuttle driever and Lakisha the front desk worker. They made our family feel welcomed and directed us in the best place to eat and shop for our short visit there. They were both so accomodating and went well above the call of duty.
Stayed 1 night in Dec 2024

10/10 Excellent

Vladislav

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service- breakfast was good even with the number of families there.
Stayed 1 night in Dec 2024

8/10 Good

YOTAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for the money
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom tub was not particularly clean/ had a lot of rusty stains.
Stayed 1 night in Dec 2024

6/10 Okay

Fred

No shower gel. Bathroom was very tight. No way keep water from shower reaching the floor. Had to get out of bed to turn off lights beside bed. Staff was courteous
Stayed 1 night in Dec 2024

10/10 Excellent

Tanji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very roomy and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new years stay!
I loved the layout of the eoom. The pillows were abiton the soft side byt its ok. Tgey should invest in the MyPilliws! Breakfast at 6AM was funny. Thefoot was good but a few females and their pimp were eating and using 4 letter words and other vulgarities. I want to say that the manager was in the vicinity when we were there and you couldnt NOT hear their volume. Its fine. Just dont come here and eat breakfast at 6AM with a family or maybe it was just bad l7ck, co8ncidence, or happenstanc..... It was an unfortunate situation. Thw hotel was awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Ramasubramanian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beds, bathroom. We booked the hotel on the way. We didn’t pre book our hotel. Still we got a room. We were extremely tired coz of traveling for more than 10 hours. Slept very comfortably & our kids enjoyed the stay at Hilton. Thanks.
Stayed 1 night in Dec 2024

6/10 Okay

Ammar

Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

WAYNE L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024