Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
aucun
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Matt MillenbachFront Desk SupervisorHyatt Place Jacksonville St. Johns Town Center
par un voyageur
Publié le 12 déc. 2024
Commentaires de Gestion de l’hôtel
20 déc. 2024 par Matt, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Matt MillenbachFront Desk SupervisorHyatt Place Jacksonville St. Johns Town Center
par un voyageur
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Laurice, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
par un voyageur
Disappointed
Publié le 4 oct. 2024 sur HotelsWe were under a mandatory evacuation and booked this hotel after reviewing the restrictions listed on the booking platform. The platform said “pet friendly” and do not restrict a cat. After arrival, our family was denied check-in and denied a refund. Paid more for a different hotel and had to eat the cost of this hotel during a state of emergency.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Laurice, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Laurice, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Couldn’t find an ice machine, one elevator out.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Laurice, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
par un voyageur de St Simons Island
Publié le 2 oct. 2024 sur Expedia
We were very impressed and happy with our experience. We stayed as evacuees of Helene and it helped our stress level to stay in a well managed property with everything you could need nearby. The staff was friendly and helpful. All you could ask for.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Laurice, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We stay at this hotel often and it is so comfortable and clean! Highly recommend!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Matt, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Matt MillenbachFront Desk SupervisorHyatt Place Jacksonville St. Johns Town Center
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Matt, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Matt MillenbachFront Desk SupervisorHyatt Place Jacksonville St. Johns Town Center
par un voyageur
Good hotel in s good area
Publié le 30 sept. 2024 sur HotelsCheck in was super easy, while parking was a bit of a hassle sometime, everything else about the hotel and the are its in served us very well during our short stay :)
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Matt, Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Matt MillenbachFront Desk SupervisorHyatt Place Jacksonville St. Johns Town Center
