Ratings based on 945 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Expedia
Pool areas nice but the hot tub does not work. Hasn’t been working in a long time apparently not updated on website the whole point for us to book that hotel because there was a nice swimming area not really worth it if the hot tub isn’t working and you can’t take Of the full amenities
by A traveller
Posted Aug. 16, 2024 on Hotels
by A traveller
Posted Aug. 4, 2024 on Expedia
The staff are amazing but the room was rough. Staff did their best to fix everything. Fixed the phone, remote and changed rooms cause the tub jets didn’t work. 2nd room, the tub still didn’t work but ok. The jacuzzi was also broken and the pool area has ants pretty bad. Again, staff was really kind
by A traveller
Posted Jul. 21, 2024 on Expedia
The rooms are in need up deep cleaning, furniture repair and updates. The chairs were torn, the carpets stained and dirty; along with sand and dirt being in the tub. I was only there overnight. I will not book again.
by A traveller
Posted Jul. 17, 2024 on Expedia
Rude staff. Dirty hotel. Amenities list are not available
NO HOT TUB- POOL IS GROSS. Do not recommend
by A traveller
Posted Jul. 17, 2024 on Expedia
It was ok
by A traveller
Posted Jul. 16, 2024 on Hotels
Booked a room while traveling, when I got there no one was there. couldn't ahold of anyone. Waiting for almost and hour and had to leave to find somewhere else to stay.
by A traveller
Posted Jul. 15, 2024 on Expedia
Looked good from the outside and foyer with cute nostalgic car.
by A traveller
Posted Jul. 14, 2024 on Expedia
This has been our worse experience in a hotel in Jacksonville. At check in time the front desk person argued with me for having my service dog with me , stating the owners don’t allow any pets even If they are service dogs, she finally check us in , spend one night out of the 3 nights I paid for and at 5:30 am the security lady kicked us out of the property saying the owners didn’t want no dogs and did t care it was a service anymal . My fiancé and I packed up and left I haven’t heard anything back from the owner and they still owe me my 2 nights . Horrible place horrible people and the rooms are falling apart with old furniture. If u love your pets Don’t ever stay there .
by A traveller
Posted Jul. 13, 2024 on Expedia
Had a car in lobby.. the property is is in desperate need of some renovations.
