Note fondée sur 791 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 28 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nice, clean place
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We appreciate your business and value you as our guest. We look forward to you staying with us again in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Would definitely stay again
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you for the review. I am happy to hear that you would put your trust in us to stay with us again. We strive to make every guest feel at home and like family. We appreciate your business and look forward to you staying with us again.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Good visit
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. I am happy to hear that you enjoyed your visit. We strive to make every guest feel at home and like family. We look forward to you staying with us again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you so much for taking the time to rate your stay with us. We value you as our guest and appreciate your business. We look forward to you staying with us again in the future.
par un voyageur
No remote and phone don’t work.
Publié le 15 sept. 2024 sur HotelsRoom was clean and felt safe which was most important. No remote for the TV so with my torn ligament in my knee kept having to change the channel manually. Front desk girl had a basket of remotes but the one she gave us didn’t work. I couldn’t keep going down to swap them out. Wasn’t told about breakfast upon check in.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
I am terribly sorry to hear about the issues you incurred while staying with us. While that is not our usual standard of care, I would like to personally apologize and hope that you will give us another shot to make it right.
par un voyageur
Fantastic
Publié le 10 sept. 2024 sur Hotels We only stayed over night but the staff here made us feel like family. We stayed here on our way to drop our son off to his next schooling with the Marines. They were so accommodating, gave us a late check out, and even after we checked out let us come back and opened a room so our son could change into his uniform. When you do training this needs to be the staff that does the training. Everyone we encountered during our time here has been so welcoming and making sure all of our needs are met. We WILL definitely be back to stay here given the opportunity. Thank you.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you so much for your kind words and thank your son for his service to our country. We value you as our guest and am happy to hear that you felt a part of our family. We love making our guest feel at home and we look forward to you staying with us again.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The hotel was just “good”. The bed was comfortable, but the room had a musty smell, and needs some updating. It was fine for one night but wouldn’t stay again. The safety latch on the door was loose, and there were some other areas needing repair.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
Thank you so much for taking the time to rate your stay with us. We value your opinion and I am sorry to hear that we did not exceed your standards. Rest assured we will be working diligently to correct the issues that you mentioned. I understand you not wanting to stay with us again but would welcome another shot to make things right. Please feel free to reach out to me if you have any further concerns.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Staff was very friendly and helpful. There was some noise late night, but was over quickly
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Microtel - Jacksonville NC, Gestion de l’hôtel
We really appreciate your kind words. I am sorry to hear about the late night noise but glad that it dissipated quickly. We value your opinion and strive to make every guest feel safe and at home. We look forward to you staying with us again.
