Note fondée sur 480 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2023 sur Expedia
par un voyageur
Publié le 30 août 2024
Room was moldy
par un voyageur
Publié le 7 août 2024 sur Hotels
The outside of the room/s is very disgusting and smells awful. When I don't know what they mopped the floor with inside the room but the floor was very dirty like they used a old dirty mop
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Monique,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
Staff is too nice to be working for a noisy trash dump with no irons
Commentaires de Gestion de l’hôtel
6 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kimberly,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Maz K.#Team6
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Myranda, Thank you for the 5-star rating!Natalie #Team6
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Awesome customer service
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mandi,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Absolutely great customer service and amazing comfortability.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mandi, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.We cannot wait to welcome you back soon for another visit.Natalie #team6
par un voyageur
Stop using Hotels.com
Publié le 6 mai 2024 sur HotelsHotels.com shafted me. I booked for two rooms and went to check in to find out only one room was paid for and booked at the site. What happened Hotels.com? I saw my confirmation for two rooms and I was definitely charged for two rooms, but the property did not have that from you! It was impossible to get a hold of your customer service to rectify the situation. The chat option on ur site was completely useless. If you want money stolen from you then use Hotels.com.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Corina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
par un voyageur
ROACHES AND BUGS
Publié le 17 avr. 2024 sur HotelsReserved this room for our workers to stay and they say there were roaches AND bugs. They would have preferred to stay in the car instead of the room.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Robert, Gestion de l’hôtel
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better.
