Note fondée sur 634 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Expedia
Shower was broken. Water damage and mold in bathroom. They were out of commodities like toothpaste or laundry detergent. Could not give me quarters for laundry. Found cockroach in my room. Otherwise, comfortable bed and nice 55" tv.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is crucial to us in ensuring that we address these matters promptly and improve our services.We are addressing the maintenance issues in the bathroom immediately to prevent any further inconvenience. We will also look into stocking up on essential commodities more effectively and ensure that we have quarters available for our guests in the future.Please know that cleanliness and comfort are top priorities for us, and we are taking steps to address the concerns you raised about pests. We appreciate your acknowledgment of the comfortable bed and amenities like the TV.Once again, we apologize for falling short of your expectations and hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,AKEEMBOWEN
par un voyageur
Publié le 4 août 2022 sur Expedia
Nickel
Commentaires de Gestion de l’hôtel
4 août 2022 par RUS, Gestion de l’hôtel
Thank you for choosing to stay with our family here at Quality Inn Jacksonville! We hope to see you again soon!!!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
I hope this message finds you well. I wanted to take a moment to sincerely thank you for sharing your feedback with us regarding your recent stay at our hotel. Your insights are incredibly valuable to us, as they help us understand where we can improve and better serve our guests.We appreciate your honesty and candor in detailing your experience. Please rest assured that we take your comments seriously and are already taking steps to address the issues you mentioned. Our goal is to provide a comfortable and enjoyable experience for every guest, and your feedback helps us immensely in achieving that goal.If there is anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out. We are here to listen and ensure that your next stay with us exceeds your expectations.Once again, thank you for choosing to stay with us and for taking the time to provide us with your feedback. We look forward to welcoming you back in the future.Warm regards,Akeem BowenGeneral Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
Excellent service
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your feedback; it's incredibly valuable to us as we strive to maintain excellent guest relations. We appreciate you taking the time to share your experience with us. Your insights help us ensure that every guest enjoys a memorable stay with us.Warm regards,Akeem Bowen General Manager
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your feedback; it's incredibly valuable to us as we strive to maintain excellent guest relations. We appreciate you taking the time to share your experience with us. Your insights help us ensure that every guest enjoys a memorable stay with us.Warm regards,Akeem BowenGeneral Manager
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your feedback! It means a lot to us. Your input is valuable, and we appreciate you taking the time to share your thoughts. We hope to see you again soon!Best regards,Akeem BowenGeneral Manager
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your feedback! It means a lot to us. Your input is valuable, and we appreciate you taking the time to share your thoughts. We hope to see you again soon!Best regards,Akeem BowenGeneral Manager
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your feedback; it's incredibly valuable to us as we strive to maintain excellent guest relations. We appreciate you taking the time to share your experience with us. Your insights help us ensure that every guest enjoys a memorable stay with us.Warm regards,Akeem BowenGeneral Manager
par un voyageur
Publié le 23 juin 2024 sur Expedia
People playing music at 3 am in the morning. It is very noise
Commentaires de Gestion de l’hôtel
24 juin 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you for bringing this to our attention, and we apologize for the disturbance caused by the noise at 3 am. Ensuring a peaceful environment for all our guests is important to us, and we regret that your stay was affected.We will address this issue with our team to prevent such incidents from happening in the future. Your feedback helps us improve, and we appreciate your understanding.If there's anything else you would like to discuss or if you have any additional concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a more relaxing experience.Best regards,Akeem Bowen General Manager
par un voyageur de Roanoke
Publié le 22 juin 2024 sur Expedia
It was a great experience. Very pleased!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Akeem Bowen, Gestion de l’hôtel
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay!Best regards,Akeem BowenGeneral Manager
