Note fondée sur 643 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 19 sept. 2023 sur HotelsWe booked the hotel because of the breakfast, in morning when we reach the restaurant they said no breakfast for few days!!!! Why they advertise they have breakfast and let people pay for it if u cannot provide it!!! I’m really disappointed!
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Manager, Gestion de l’hôtel
Hello Nidhal,Thank you for your review and comments regarding our breakfast. We hope you will return so that we can provide you an even superior experience.
par un voyageur
Publié le 22 août 2023 sur Expedia
Ils n’ont pas respecté ce que j’avais réservé via Expedia.
Commentaires de Gestion de l’hôtel
31 août 2023 par Manager, Gestion de l’hôtel
Hello Pascal, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 10 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Manager, Gestion de l’hôtel
Hello Robert, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
par un voyageur
Publié le 14 nov. 2022 sur Expedia
Non sécuritaire je devais payé un surplus pour que mon véhicule sois stationné dans le stationnement de l’hôtel….
Commentaires de Gestion de l’hôtel
15 nov. 2022 par Manager, Gestion de l’hôtel
Hello Jimmy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
par un voyageur
Publié le 5 août 2022 sur Expedia
Service médiocre ,prix 96,48$US 100$US,on m’a charger259,69$CANADIANsur sur mon compte.
Commentaires de Gestion de l’hôtel
6 août 2022 par Manager, Gestion de l’hôtel
Hello Eng ly,
Thank you for being a valued guest and for providing us the feedback regarding our service. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
par un voyageur
Publié le 31 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2022 par Manager, Gestion de l’hôtel
Hello Gagne,
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,
par un voyageur
Publié le 21 mars 2022 sur Hotels
Un arrêt pour une nuit seulement mais nous le gardons dans notre liste pour de futurs voyage
Commentaires de Gestion de l’hôtel
21 mars 2022 par Chelsea, Gestion de l’hôtel
Thank you so much for your feedback about your recent stay with us, we appreciate you and grateful for your business.
par un voyageur
Publié le 20 août 2024 sur Hotels
I was disappointed when I arrived there.My bed did not have any pillow cases.They told me they didn't have anymore.I only have one towel to wash with and my microwave was not working
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello darryl, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and will be shared with our team for improvement. We recommend reaching out to our management team for any further assistance with your concerns. Thank you for bringing this to our attention.
par un voyageur
Publié le 20 août 2024 sur Expedia
Property was under renovation needed security.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Christopher, We appreciate your feedback and apologize for any inconvenience the renovation may have caused. The safety and security of our guests are always a top priority for us. Your comments will be taken into consideration for future improvements. Thank you for sharing your experience with us.
par un voyageur
Publié le 19 août 2024 sur Expedia
Gran parqueadero y para una noche para descansar , no para una estadia larga.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Carolina, Nos complace saber que disfrut de nuestro amplio estacionamiento. Lamentamos que su estad¡a no haya cumplido completamente con sus expectativas. Valoramos sus comentarios y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia mejorada.
