Note fondée sur 314 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Nice rooms, clean and comfortable. Staff very friendly. Location is close to campus and very convenient.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Christi Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN JACKSONVILLE AL. It’s great to see you enjoyed your stay, resulting in a 5/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You highlighted our nice, clean and comfortable rooms, friendly staff and convenient location. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Gabriel, The staff at the Red Roof Inn Jacksonville, AL and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Nathan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AL and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Older hotel with updated/renovated rooms. Rooms were nice, but smelled like an old hotel.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Josh,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JACKSONVILLE ALI was glad you found our rooms to be nice. However, you mentioned the hotel smelled old though there were updated rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 août 2024 sur Expedia
Couldn’t use Xbox but it was very nice and cozy
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Rebekah,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Jacksonville, AL. Despite not being able to use your Xbox, I was delighted to hear that your stay was nice and cozy, resulting in a 4/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Charles,Thank you for choosing to stay at our RED ROOF INN JACKSONVILLE AL. I appreciate your 8/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
Staff was helpful and friendly.
Commentaires de Gestion de l’hôtel
16 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Melanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Cleveland - Independence. It's great to see you enjoyed your stay and our staff was helpful and friendly, resulting in a 4/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Carson, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AL and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Carson, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSONVILLE AL and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
