Ratings based on 571 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 15, 2024 on Expedia
In town to spend some time with our Marine son. We booked 3 nights and only stayed a few hours. The elevator worked but not properly. It was a very long wait once you pushed the button. That made us nervous. There was a huge stain on the carpet outside our room door as well as further down the hall. The bed slid across the floor when you sat on it. Bed was on a metal spring frame. Kind of a musty odor in the room. The actual room DID NOT in any way reflect the photos we saw online when we booked. We decided to change hotels and the woman at the front desk said she couldn't help us. We wanted her to change our reservation and show that we checked out early and that we were not using the other nights. She said she wasn't allowed to because we booked through Expedia. She did give us the manager's card because the manager wasn't on property. We figured we would have to pay for the first night as per their policy. We were hoping to get refunded for the remaining unused nights. Needless to say we left very disappointed.
by A traveller
Posted Mar. 15, 2024 on Hotels
Great service
by A traveller
Posted Mar. 14, 2024 on Hotels
by A traveller
Posted Mar. 4, 2024 on Hotels
Overall the stay was ok but my car was broken into while I was staying there for the weekend, an I have not still been contacted was given a extra hour to stay until they found out what was going to happen. Then, was told I would be contacted after I check out from the manager an haven’t been contacted yet. Smh overall stay was good
by A traveller
Posted Mar. 4, 2024 on Expedia
Hard to take a shower due to placement of the shower head. Almost fell when i put my hand on the towel bar due to it not being attached to the wall properly. "Clean" wash cloth had pubic hairs on it.
by A traveller
Posted Feb. 25, 2024 on Expedia
by A traveller
Posted Feb. 23, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024 on Expedia
Very good will be staying again
by A traveller
Posted Feb. 22, 2024 on Expedia
Staff was attentive and helpful. Area around building was clean. Aside from elevator, that was very slow, all in all it was nice.
by A traveller from Palmdale
Posted Feb. 21, 2024 on Expedia
My room was poorly cleaned and smelled like stale cigarettes/smoke. It’s listed as having a full kitchenette for long term stays but they provided no dishes, pans or even utensils. You have to buy your own which defeats the whole purpose of having the kitchen. There wasn’t even a blanket on the bed and when I called down, instead or bringing it I had to go fetch it from housekeeping myself. Oh and the elevator door doesn’t work property so you have to sit there for a full minute or more before it closes, with a loud beep, which leaves you wondering if it’s even functional. I’m angry that I got the bait and switch on a site like Expedia.
