See all properties

SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel perfectly located for exploring Southside

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Point of interest
Point of interest

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
5018 University Boulevard West, Jacksonville, FL, 32216
  • EverBank Stadium
    ‪9 min drive‬
  • St. Johns Town Center
    ‪9 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

Downtown Jacksonville
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,433 reviews
The price is CA $156
CA $177 total
includes taxes & fees
Jun 15 - Jun 16
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 6 miles (10 km) of Museum of Science and History and Jacksonville Museum of Modern Art. Also within 9 miles (15 km) are EverBank Stadium and Cummer Museum of Art and Gardens.

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive - 3.2 km
  • EverBank Stadium - 9 min drive - 10.2 km
  • St. Johns Town Center - 9 min drive - 10.8 km
  • University of North Florida - 11 min drive - 12.6 km
  • Jacksonville Naval Air Station - 19 min drive - 21.8 km

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel perfectly located for exploring Southside
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Jacksonville South also features a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 84 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Jacksonville South offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Suite, 1 King Bed with Sofa bed (Smoke Free)

Red Roof Inn PLUS+ Jacksonville - Southpoint

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,009 reviews
The price is CA $91
CA $104 total
includes taxes & fees
May 18 - May 19
Red Roof Inn PLUS+ Jacksonville - Southpoint

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Lodge Super 8 by Wyndham Jacksonville South Jacksonville
Lodge Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Lodge
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Super 8 Wyndham Jacksonville South Motel
Super 8 Wyndham Jacksonville South
Motel Super 8 by Wyndham Jacksonville South Jacksonville
Jacksonville Super 8 by Wyndham Jacksonville South Motel
Motel Super 8 by Wyndham Jacksonville South
Super 8 by Wyndham Jacksonville South Jacksonville
Super 8 Jacksonville South
Super 8 Wyndham Motel
Super 8 Wyndham
Super 8 Wyndham Jacksonville
Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.6
Rating 10 - Excellent. 228 out of 812 reviews
Rating 8 - Good. 196 out of 812 reviews
Rating 6 - Okay. 129 out of 812 reviews
Rating 4 - Poor. 103 out of 812 reviews
Rating 2 - Terrible. 156 out of 812 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the two bed
Stayed 1 night in Mar 2025

2/10 Terrible

EDWARD, STEUBENVILLE

We did not stay . The room smelled and didn’t feel safe
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Asigian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath Room had mold on ceiling, Ac and heating didn’t work, door latch didn't work properly so I had to put a chair in front of the door, shower knob was broken, toilet and sink was not clean. Desk clerk was very rude and above all they have ROACHES !!!! I do not recommend please Don’t !!!!’
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Yadanar

Disliked: Cleanliness, staff & service, property conditions & facilities
So bad
Stayed 1 night in Jan 2025

4/10 Poor

Saisha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, room comfort

Average to good

Room was clean but bathroom needs an upgrade. Beds were confortable.
Stayed 1 night in Jan 2025

4/10 Poor

Candice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a uplift

Unfortunately the attendant has an attitude when I asked for more pillows. The bathroom ceiling had mold on it ..there was a broken piece of the wall in the bathroom, the tissue holder was also broken. It's just really run down.. however the breakfast was clean and good
Stayed 1 night in Jan 2025

8/10 Good

Sylvain

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is very outdated. We can see that the owners are trying to revamp this location, but there is a long way to go. However, the price point is very competitive if you are only transitioning for one night.
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Hugo

Travelled with family
Liked: Staff & service, property conditions & facilities
Good breakfast and clean room.
Stayed 1 night in Dec 2024

6/10 Okay

ESNALDO, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Pet Friendly? Nope

They advertised as Pet Friendly on Hotels.com, but they were NOT. There is NO place for your dog to do their business, the back parking lot is scary and the grass along the edge is messy and on a hill, which prevents the dog from going there. The room was marginally OK, not at all like the pictures. I had a hard time finding the place due to the road construction (not the hotel's fault).
Stayed 1 night in Dec 2024

2/10 Terrible

Narmada

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

This hotel was horrible. Everything is in the room needs maintenance and repair. I really mean it. Horrible breakfast and customer service. Bathrooms smells very bad. They say it’s smoke free room but bathrooms smells like hell with weed and cigars.
Stayed 1 night in Dec 2024

6/10 Okay

Bret

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Remodled crappy hotel

Outdoor entry, not well insulated. Was noisy with doors slamming all night and there was a drive by shooting. On top of it all housekeeping stole a watch and ipad from the room.
Stayed 3 nights in Dec 2024

4/10 Poor

Raymond

Disliked: Property conditions & facilities
Shower doesn't work properly
Stayed 4 nights in Dec 2024

10/10 Excellent

AZIZUR

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best
Stayed 1 night in Dec 2024

2/10 Terrible

Toni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They was very nasty an rude giving my information to random people on the phone told me I couldn't pay for another day I had to come out my room to let the housekeeper clean it even though I have a cold very unprofessional
Stayed 1 night in Dec 2024

4/10 Poor

ebony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024