Note fondée sur 705 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Tres desuet
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lynn, Thank you for the stay at our hotel. We are sorry that you were not impressed with our property. We are sorry that your stay was not as per your expectation. We have seriously noted your suggestion regarding upgrade the overall property. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Hotel Manager
par un voyageur
Publié le 2 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2020 par Surestay, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 22 juill. 2019 sur Hotels
par un voyageur
Publié le 14 oct. 2024 sur Expedia
I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your candid feedback. We’re truly sorry to hear that you felt unsafe during your stay. Your safety and comfort are our top priorities, and we take your concerns seriously. We will address this matter with our team to ensure improvements are made. We appreciate your comments and hope to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Awful
Publié le 12 oct. 2024 sur HotelsIn th first it smelled awfully bad like moldy lights did not work butone lamp by the bed, running water from toilet & toilet didn't work. So we left
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing these issues to our attention. We're truly sorry to hear about your experience and the problems you encountered during your stay. Your feedback is invaluable, and we will address these concerns promptly to ensure a better experience for future guests. We hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
One night
Publié le 10 oct. 2024 sur HotelsChain lock was missing. Only way to lock door was deadbolt. I felt safe only because I had my dogs with me.
Bathroom door would not close completely. Chair was missing 2 wheels.
TV Remote would not work. Manager did come down and replace it.
Online it said two dogs available. At counter was told only one, but did allow both to stay.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your detailed feedback. We apologize for the issues you encountered during your stay, including the missing chain lock and bathroom door concerns. We’re glad our manager was able to assist with the remote, and we appreciate your understanding regarding the pet policy. Your input is invaluable as we work to improve our facilities and services. We hope to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 oct. 2024
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would appreciate the opportunity to learn more about your stay. Please feel free to reach out directly. We hope to improve and welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Suspicious/questionable looking people hanging outside the property.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about your concerns regarding safety. Guest security is a top priority for us, and we will address this issue with our team. We appreciate your input and hope to provide a more positive experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The area was older and somewhat run down. Felt uncomfortable at times. Did not have any problems at all.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We appreciate your honesty about the area's condition and understand your feelings of discomfort. We're glad to hear you didn't encounter any issues during your stay. Your comments will help us enhance our services, and we hope to provide you with a more comfortable experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Ich sag mal so, wer sich mit wenig Anspruch zufrieden gibt, für den reicht es.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We appreciate your perspective and understand that our hotel may meet the needs of some guests while not being suitable for others. If there are specific areas where you think we could improve, we would love to hear your suggestions. We hope to provide a better experience in the future!Sincerely, Hotel Manager
