Note fondée sur 334 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great value and well furnished. Staff was helpful and room was clean and well appointed. The bed was a little hard. Considering the hotel is on a busy street the rooms were very quiet.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Charity, Gestion de l’hôtel
Dear Kay, Thank you for your feedback. We're glad to hear that your stay met your needs. It's always our aim to ensure our guests have a comfortable and satisfying experience. We look forward to serving you again in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Requested room service for daily cleaning and didn't receive until I asked again on the last day we stayed. Room key didn't work to get in main lobby on 2 different occasions. Apparently, the front desk staff didn't unlock the door at the beginning of the day. The room was ok for the price but I was expecting a little more from the pictures online. Overall, the experience was good.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Charity, Gestion de l’hôtel
Dear Cammie, thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Charity, Gestion de l’hôtel
Dear Yue, Thank you for your feedback. We're glad to hear that your stay met your needs. It's always our aim to ensure our guests have a comfortable and satisfying experience. We look forward to serving you again in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The staff was very helpful and nice
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Charity, Gestion de l’hôtel
Dear Latoya, Thank you for your feedback. We're glad to hear that your stay met your needs. It's always our aim to ensure our guests have a comfortable and satisfying experience. We look forward to serving you again in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The hotel was very clean and nice. We arrived late and not much parking and the front desk assisted us with safe parking. They also helped us with Uber pickup area.
par un voyageur de Orlando
Publié le 6 sept. 2024 sur Expedia
Very clean and spacious
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany .T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Not clean homeless people everywhere and then they charged my card way more than they were supposed to
par un voyageur
Publié le 2 sept. 2024 sur Expedia
par un voyageur
Publié le 30 août 2024 sur Expedia
Great staff, nice property with outdoor hot tub and fire pit along the creek.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 23 août 2024 sur Hotels
We had a handicap accessible room (#316) and it was very spacious and clean. The hotel location felt very safe and the hot breakfast was a treat. Although we only stayed overnight to spend time with family, the room was well equipped for an extended stay. Would stay here again.
