Note fondée sur 325 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Hotels
We had a handicap accessible room (#316) and it was very spacious and clean. The hotel location felt very safe and the hot breakfast was a treat. Although we only stayed overnight to spend time with family, the room was well equipped for an extended stay. Would stay here again.
par un voyageur
Great stay!
Publié le 20 août 2024 sur HotelsSecond time stay there. Rooms were clean, staff friendly, and helpful. Only ask would be for some more choices in the breakfast. Highly recommend this hotel.
par un voyageur
Publié le 19 août 2024 sur Expedia
Although this hotel says dog friendly, they did not trat us friendly
As I checked in they charged me $100 extra for my service animal. I told her I was unaware of this fee and said that I was welcome to look for another hotel. At this point I did not have an option and had to pay it
I stayed at other TownPlace suits and was not treated this way
The desk staff were unfriendly also when checking out. I handed her the key and say thank you and she didn’t even look up
Also parking is not the best here. This parking lot is shared with another hotel so if you are arrive late at night, there may not be parking
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I stay at this location several times a year due to appointments at the Mayo Clinic. Normal my wife and I are pleased with our stay. Not this time the tv did not work at all, we couldn’t even cast from our phones. No one told us when we checked in, we were only told when we called the front desk.The bed was horrible we both woke up with terrible back aches. We will most likely not stay at this location again.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
We had a great nights sleep!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Mini suite with double beds. Didn’t like that bathroom door open at bed. Breakfast need improvement as options limited. Staff nice. Need more handicap parking totally inadequate. If lot of people stay, not enough parking period. Too many compact car spaces. Shares lot with another hotel. Shops nearby. Laundry on site. Coffee spot right at entrance. Shops and eateries nearby and not far off interstate.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brittany. T, Gestion de l’hôtel
Dear Guest ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive and negative feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.