Note fondée sur 188 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Checked in online, but were told to “Come back in 30 minutes “. perhaps because the police were there. Lobby full of guests. 3 employees behind desk but only one working. Fingernail clippings on furniture.
When getting dressed to leave this morning we noticed that our socks and lower legs were COVERED in fleas. Showed the desk clerk the photos/video and was told “Oh… sorry “. Will never stay at a pet-friendly hotel again, especially this one.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are truly sorry to hear about your experience and the numerous issues you encountered during your stay. This is not the level of service we strive to provide. Your feedback regarding the cleanliness and the response from our staff is concerning, and we will address it immediately. Thank you for sharing your experience, and we hope to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 4 out of 5 rating! We're thrilled to hear you had a good experience with us. If you have any suggestions for how we can make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Dirty
Publié le 20 août 2024 sur HotelsHorrible, very outdated, and dirty.
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and are committed to addressing these concerns. We appreciate your input and will work on making necessary improvements.Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Roaches. Drawers smelled so strobgly of mold and mildew things could not be stored in them. The whole handle/knob of the shoeer was falling off the wall. The mattresses sit on frames that are about 7" too small causing part of the matress to just hang with no support. A/C unit is VERY loud and did not handle cooling the single room well. The pool is closed (it looks abandoned). Ran out of towels. Bedding was dirty on arrival. Room smelled horrible. The barrier between my room and the ajoining room was so thin I could hear their conversations.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,“We sincerely apologize for the discomfort you faced during your stay. We’re currently working on improving the issues you highlighted, including the A/C unit and overall room conditions.”Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Older hotel not kept up very well. Carpet had pet staines and smelled.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues with the carpet and odor. We appreciate you bringing this to our attention and will address these concerns with our team to improve our maintenance and cleanliness standards.Sincerely, Hotel Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
The hotel exceeded my expectations in every way. I appreciated the absence of carpeting, which added to the cleanliness of the room. The front desk staff were exceptionally friendly and helpful. The entire place was spotless, and the beds were incredibly comfortable. The room temperature was perfect throughout my stay. Plus, having dining options within walking distance made things so convenient. I felt completely safe during my time there and would definitely choose to stay here again without hesitation.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that our clean, carpet-free rooms and friendly staff exceeded your expectations. We're also glad you enjoyed the comfort of our beds and the convenience of nearby dining options. Your safety and satisfaction are our top priorities, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for your perfect rating! We're thrilled you enjoyed your stay and hope to welcome you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
I had a wonderful experience at Travelodge! The room was spacious and spotlessly clean, with modern amenities that made my stay comfortable. The beds were incredibly cozy, and the room temperature was just perfect. I particularly liked the friendly and efficient service at the front desk—they were welcoming and provided helpful local tips. The motel's location was convenient, close to dining options and attractions, which made exploring the area easy. Safety was also a priority, and I felt secure throughout my stay. I would definitely recommend Travelodge to anyone looking for a reliable and comfortable accommodation option!
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your glowing review! We're delighted to hear that you had a wonderful experience at Travelodge. It's fantastic that you found your room spacious, clean, and equipped with modern amenities that enhanced your comfort. We strive to maintain cozy beds and an ideal room temperature to ensure a restful stay for all our guests.We're also thrilled that you enjoyed our friendly and efficient service at the front desk. Providing helpful local tips and ensuring our guests feel welcome is a top priority for us. It's great to know that our convenient location made exploring dining options and attractions easy for you, and that you felt secure throughout your stay—safety is indeed paramount.Thank you for recommending Travelodge as a reliable and comfortable accommodation choice. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 10 juin 2024 sur Expedia
Uncomfortable
Commentaires de Gestion de l’hôtel
12 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for any discomfort you experienced during your stay. Your feedback is invaluable to us, and we're committed to addressing any issues to ensure a more pleasant experience for all our guests. Please feel free to reach out to our management team directly so we can better understand your concerns and work towards resolving them. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 5 juin 2024 sur Expedia
ChatGPT
It sounds like you had a fantastic experience at that establishment! Cleanliness, comfort, and safety are definitely top priorities when it comes to choosing accommodations. Plus, having dining options nearby adds to the convenience. It's wonderful to hear that you would consider staying there again. If you have any other experiences or recommendations, I'd love to hear them!
