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Crocs Resort & Casino

4.5 star property
4.5-star beachfront hotel near Marina Los Sueños

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, sun loungers
Luxury Condo
On the beach, beach volleyball
Terrace/patio
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Rainforest Adventures Costa Rica Pacific Park
    ‪5 min drive‬
  • Jacó Beach
    ‪12 min drive‬
  • Marina Los Sueños
    ‪17 min drive‬
  • Tambor (TMU)
    ‪199 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

View from room

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Condo, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

  • Sleeps 7
  • 2 King Beds

View all photos for Room, 1 King Bed (Limited View)

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Limited View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Jacó

Beachside getaway.You'll find Rainforest Adventures Costa Rica Pacific Park and Jacó Beach within 3 miles (5 km) of this hotel. El Miro and Canopy Vista Los Suenos Adventure Park are also within 6 miles (10 km).

What's nearby

  • Neo Fauna - 4 min drive - 2.2 km
  • Rainforest Adventures Costa Rica Pacific Park - 5 min drive - 2.4 km
  • Jacó Beach - 12 min drive - 3.5 km
  • Herradura Beach - 15 min drive - 9.2 km
  • Marina Los Sueños - 17 min drive - 9.9 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 97 min drive

Restaurants

  • ‪Subway Jaco - ‬18 min walk
  • ‪Soda Raquel - ‬6 min walk
  • ‪Clarita's Beach Bar & Grill - ‬9 min walk
  • ‪Amara - ‬17 min walk
  • ‪chinita pacific Cocina Con Amor - ‬18 min walk

About this property

Crocs Resort & Casino

4.5-star beachfront hotel near Marina Los Sueños
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

  • 166 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1377 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2015
  • Casino
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

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  • Breakfast included
  • Spa
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square feet of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sportsbook
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 1 night but had a very enjoyable stay . The room was large and the bed was comfortable . The pool area was pleasant with a heated pool. Service from staff was excellent

8/10 Good

Yanela

Stayed 1 night in Jan 2025

10/10 Excellent

Darling

Stayed 3 nights in Dec 2024

10/10 Excellent

Adalberto

Stayed 1 night in Jan 2025

10/10 Excellent

Lesly

Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. But they need to offer room service. The casino offered 2 margaritas .The steak house was good on property. Breakfast could’ve been better.
Stayed 6 nights in Dec 2024

8/10 Good

Salvador

Travelled with partner
Great view on ocean side. But the pool area doesn't have a HOT jacuzzi. We were looking forward to some nights under the stars!
Stayed 4 nights in Dec 2024

6/10 Okay

Dave

Travelled with family
Disliked: Property conditions & facilities, room comfort
Scorpions in the hotel
It was okay, I paid for two queen beds we didn't get. They put us in cramped full size beds. Towels were an issue for the guests, lastly I was stung by a scorpion in the middle of the night laying in my bed. Not sure how it got up to the 10th floor but I got stung. Called the front desk and they sent someone and took it away. No questions were asked about how I was doing from the venom, not even an ice pack. Won't be staying here again, they didn't even offer to comp a room for the discomfort of the scorpion. Luckily it stung me and not one of my kids...
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach ⛱️
Stayed 2 nights in Dec 2024

6/10 Okay

JUAN

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Bryan

Stayed 4 nights in Dec 2024

8/10 Good

Mark, Shanty Bay

Liked: Amenities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December
Place was nice, not many food options but the ones they had were good. Casino was a nice touch.
Stayed 1 night in Dec 2024

6/10 Okay

Mario

Travelled with partner
Liked: Staff & service
They have terrible internet service
Stayed 2 nights in Dec 2024

8/10 Good

LaCresha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and we would stay again. However, the hot tub was broke or never worked. Bar and restaurant close at 6 by the pool. Nevertheless the breakfast and food we did order was great and staff where overall ok. Some staff seem to be a little unreasonable, such as I was waiting for my sisters to come out. There was no one around during the time, but he wanted me to move and the only reason I was waiting there is because casino cashier was not where they were suppose to be. Was hard to get change for cash and pool bar tender was ready to go at 5:50 so don’t order a drink at that time cause we could tell the quality of the drink was terrible from that morning. Location is ok and only a $5 taxi drive to night life. Was able to get to ATV location from this area at a great cost as well. Ocean water was a little to rough to enjoy from this location and there is a RIP Current warning, but view of ocean was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new resort right on the beach. Very nice had a great time this is a great area to shop go to beach or jungle etc

10/10 Excellent

Alvaro, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Nice facility! Love the fact it was located right on the beach. Everyone was very friendly and always willing to help.
Stayed 1 night in Dec 2024

4/10 Poor

corey

Stayed 6 nights in Nov 2024

8/10 Good

Whitney

Stayed 4 nights in Nov 2024

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Property is located in extremely humid area. Hotel smelled of mildew and a strong perfume scent. Surrounding area of hotel isn’t very nice.
Stayed 1 night in Dec 2024

8/10 Good

VIJAY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It had a casino and was.next.to the beach. It attracts casino type crowds .breakfast was lousy and service poor. A smile would have helped. Ample parking which is a good thing as jaco is not safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my balcony was so amazing, absolutely in love. Beach was great but smaller than I imagined. Wonderful staff and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth Nowak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel, Staff are excellent very helpful and friendly, food is very good in the restaurants. pool area very nice. I rented the one bedroom condo , it has great space and so far everything is excellent .
Stayed 1 night in Dec 2024

10/10 Excellent

darryl

Stayed 5 nights in Nov 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. Staff was top notch. Very friendly and helpful
Stayed 2 nights in Dec 2024