Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing Vacation
Publié le 1 sept. 2024 sur HomeAwayI had an amazing vacation at my vrbo home in Jaco Beach Costa Rica…Our condo was fully equipped with everything we needed and breathtaking views…We were in a great location, near shops and amazing restaurants…I would definitely return again.
par un voyageur
Beautiful Location!!
Publié le 12 mai 2024 sur HomeAwayExactly as advertised! I noticed some earlier comments mentioned nearby construction—it was still going while we were there but you couldn't hear it from inside the apartment. We LOVED the balcony and enjoyed sitting on it every night. 10/10 would revisit and recommend!!
par un voyageur
Spacious with great view
Publié le 29 avr. 2024 sur HomeAwayEverything was great, the only concern is that we got stuck in the elevator and the staff had to come fix the elevator and he said that it "happens all the time." Personally, it didn't bother me at all, but it should be known.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Maria, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found issues with the elevator. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
SAFETY CONCERN!
Publié le 26 mars 2024 sur HomeAwayI want to start by saying that this is a great location to stay because of the view, however my friends and I did not feel safe. That is not a reflection of the location, but this room in particular. When we found the room we could not believe it was ours because the door does not shut all the way. There is a huge crack on the top and side, even still because the location is great we just decided we would place a heavy item on the door for extra protection. THE DEALBREAKER was that the carbon monoxide detector was purposely unplugged and when we plugged it up it was low battery. We contacted the host AND VRBO customer service. VRBO customer service said they would contact someone to contact us and that NEVER happened. The host told us to just unplug the carbon monoxide detector. My friends and I did not feel safe so we booked elsewhere. We DID NOT STAY IN THIS VRBO because of our safety concerns and the room was not as listed. The host would not work with us to even provide a partial refund when we shared our concerns, instead he left us on read. Would not recommend.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Awesome stay!
Publié le 9 mars 2024 sur HomeAwayPlace was amazing, super clean, view to the beach, and amazing location! Couldn’t have asked for a better stay!
par un voyageur
Very pleasant and comfortable
Publié le 4 déc. 2023 sur HomeAwayI truly enjoyed my stay, this unit was very a curate with the photo shown. There are VERY minor things i would put as cons but that would be me reaching. Its not enough to make a fuss about it. The communication with the owners was easy and quick to address any issues i may had. If you have other guest that are planning to visit you just mention it and they will make accommodations to access to the unit your staying. Please be very mindful and respectful while staying here, its a very pleasant tower.
par un voyageur de Houston, TX, USA
Nice condo bad location
Publié le 11 sept. 2023 sur HomeAwayThis is a beautiful condo. However, there is a huge construction site outside that works all hours that causes a lot of noise through the day and night. If it wasn’t for the noise we would have enjoyed but unfortunately had to relocate.
Commentaires de Gestion de l’hôtel
11 sept. 2023 par VrboOwner, Gestion de l’hôtel
Lauren, thank you for taking the time to share your valuable feedback. We are glad to hear that the home suited your needs. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.
par un voyageur
Beautiful Condo with a Perfect View
Publié le 22 avr. 2023 sur HomeAwayThe interior design of this condo is beautiful, the view is stunning and the grounds of the community are well kept and guarded. The employees were so kind and welcoming as well. I'd only recommend a few cosmetic upgrades like more secure doors and locks to make all visitors feel safe and secure. Aside from that, we had a wonderful stay in a great location with easy access to everything we were interested in seeing and doing.
par un voyageur
CR Trip
Publié le 24 févr. 2023 sur HomeAwayOverall we had a good stay at Jaco Bay. The property was clean, well kept and had great views. There were a couple small issues like a remote that didn’t work and a shortage of toilet paper that we had to work thru. The only gripe we had is the bedroom and bathroom doors didn’t close completely, which was a bit of a pain. Great trip overall!!
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We apologize for any inconvenience this may have caused during your time with us. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Beautiful Condo
Publié le 22 déc. 2022 sur HomeAwayThe condo was very nice and well appointed with everything you could possibly need in the kitchen. The beds were comfortable as well as the pillows. The view from the balcony was amazing we saw 🦜 so many different birds. Truely enjoyed the pool as well gorgeous spot would definitely recommend
