Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
1,7 Service et personnel
2,0 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2019 sur Expedia
La piscine est superbe. La reception ne repond jamais positivement à vos demande. C'est systématiquement non.
Commentaires de Gestion de l’hôtel
20 août 2019 par CR Holiday Rentals, Gestion de l’hôtel
Thank you so much for your comments, we appreciate your feedback
par un voyageur
Publié le 15 oct. 2018 sur Expedia
The management team and front desk staff was very unfriendly and not very knowledgeable about the hotel property. The bartenders, restaurant staff, casino staff, bellman, etc. were very friendly and had great customer service skills. This hotel caters to families and not to a group of friends looking to enjoy a vacation. If you are not going with your family, do not stay here!
Commentaires de Gestion de l’hôtel
5 nov. 2018 par Management, Gestion de l’hôtel
Dear Customer, thank you for your feedback. Our penthouse is family oriented, couples or groups or friends. Guests outside the reservation are not allow for security reasons. Hotel services mentioned in your comments are separate from our unit or service.
par un voyageur
Publié le 21 mai 2018 sur Expedia
Worst experience I have ever had at any hotel . The staff was horrible , the managers were no where to be found . I do not reccomend this hotel to anybody. I spent $2000 on the penthouse there and they treated me horrible . Please do not waste your time at this hotel unless you want your vacation to be ruined! Also the A/C unit and jacuzzi were broken !!!
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Management, Gestion de l’hôtel
Dear Kyle, thank you for your feedback. Our penthouse is family oriented and we do not allow guests outside de reservation. I had a report of your complaints from security and reception desk, they were all from trying to get prostitutes to the unit which is not allow as you could read in the description of the unit. A/C & Jacuzzi were fixed right away with no problem.
