Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Wonderful, Beautiful, Peaceful
Posted Aug. 23, 2024 on HotelsAmongst all the hotels I saw, I’m glad I came here on vacation with my children. We all had a wonderful time. The room did need a bit of updating but the comfort made up for it. Had 2 queen beds double ceiling fans, AC worked lovely, TV. Bathroom was nice. All and all, Quiet peaceful up on the mountains. Just beautiful! Outdoor patio with kitchen, pool literally 2 steps away from my patio. Serenity at its best. Will be coming back again. Pura Vida
Comment from Hotel Management
Aug. 24, 2024 by Eugenia, Hotel Management
Dear Fabienne, it was such a pleasure to host you a your beautiful family!! Thank you so much for your amazing review and for such kind words! We are delighted to know you enjoyed our boutique hotel so much and appreciated every detail that we prepared specially for you. We are actually updating the rooms this week, so we hope you find them in a much better state next time you visit :)!! Thank you for the nice comments on our facilities, we’re delighted to know you found a clean, comfortable and spacious suite. Pumilio is our hidden gem, we’re happy to know you loved it and look forward to host you again at Hotel Pumilio, sometime soon :)
by A traveller
Posted Aug. 11, 2024 on Expedia
The hotel is small and it’s a 10 m ride to Jaco beach. The breakfast is excellent. The staff is superb and the beds are extremely comfortable. The ac worked really well and it’s clean. If you’re looking to get away from the hassle and bustle of everyday life. This is the perfect little hotel to stay at for vacation.
Comment from Hotel Management
Aug. 11, 2024 by Eugenia, Hotel Management
Dear Monica, it was such a pleasure to host you!! Thank you so much for your amazing review and for such kind words! We are delighted to know you enjoyed our boutique hotel so much and appreciated every detail that we prepared specially for you. We love that you loved our included breakfast buffet. We’ve focused on giving our guests a great included breakfast, with a wide variety of options. It’s very nice to read that you loved it! We are also really glad to know our staff was helpful and treated you like you truly deserve! Excellent personalized service, is part of what makes us so unique, thank you for the shout-out :)!! Thank you for the nice comments on our facilities, we’re delighted to know you found a clean, comfortable, relaxing and spacious suite. We hope you’ll visit us again really soon. Thanks again for staying with us and recommending our Hotel!
by A traveller
Posted Aug. 8, 2024 on Expedia
It was amazing. Definitely family friendly. Everything was good except bugs in the room.
Comment from Hotel Management
Aug. 10, 2024 by Eugenia, Hotel Management
Dear Anna, thank you for your review! We’re thrilled to read that you got such a great impression from your stay at Hotel Pumilio, we are certainly family oriented as we’ve always enjoyed this place with our family. I’m thrilled to read you experience was amazing!! Our team goes above and beyond to make our guests feel always extra special!! Sorry about the bugs, as much as we have super strict pest control protocols, it is very very hard to find a place that is mosquito free in Costa Rica… this is why we ask our guests to leave their room doors closed all day (specially in the afternoon when lights are on inside), it’s even better if you have the a/c on inside, since bugs like warm weather so doors closed + a/c on, should keep most of them outside!! Thanks again for recommending us, we hope you come back to Hotel Pumilio sometime soon!!
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Aug. 27, 2024 by Eugenia, Hotel Management
Thank you for your review John! We are glad to know you enjoyed our boutique hotel so much. Our guests satisfaction is our top priority, we are thrilled to know we succeeded! We look forward to host you again in the near future, thanks again for sharing your vacation time with us and for recommending our beloved boutique hotel :)
by A traveller
Posted Aug. 3, 2024 on Expedia
The staff was very friendly and the rooms are spacious. The breakfast was so delicious. Tje only negative is that there is no food besides breakfast. The hotel will order delivery if their guests want food.
Comment from Hotel Management
Aug. 4, 2024 by Eugenia, Hotel Management
Dear Maria, thank you for your review! We’re thrilled to read that you got such a great impression from your stay at Hotel Pumilio. Thank you also for the compliments about breakfast! We’ve focused on giving our guests a great included breakfast, with a wide variety of options. It’s very nice to read that you loved it! Thank you for mentioning Gastronomic Adventures, this service is actually loved by our guests because it gives them the flexibility to eat from a wide variety of options, from the best restaurants in the area in the comfort of their suite, terrace or balcony, dining room or at the pool deck. Next time, we encourage you to try it!! Thanks again for recommending us, we hope you come back to Hotel Pumilio sometime soon!!
by A traveller
Posted Jul. 31, 2024 on Expedia
It’s nice small file like home
Comment from Hotel Management
Aug. 1, 2024 by Eugenia, Hotel Management
Dear Abey, It is so fulfilling to read your kind comments, not just because they help us grow and attract more costumers, but mainly because knowing that our guests had an amazing time at Pumilio, means the world to us. We love that you felt like home 3!! Thanks again for recommending us, we hope you come back to Hotel Pumilio sometime soon!!
by A traveller
Wonderful stay
Posted Jul. 28, 2024 on HotelsFirst day was wonderful! The place was perfect We love you to walk right out on the patio street to the pool. The breakfast buffet was very good and we enjoyed our stay.
Comment from Hotel Management
Jul. 28, 2024 by Eugenia, Hotel Management
Thank you for your review Colleen! We are glad to know you enjoyed our boutique hotel so much, and appreciated all the small details we prepared for you. We are also very satisfied to know you enjoyed your facilities so much, and that Pumilio was so relaxing and comfortable!! Breakfast is our favorite time of the day and it shows! We decided to offer a wide variety of options, from typical gallo pinto and “tamales” to fresh tropical fruits and a delicious egg station. So glad you liked it!! Our guests satisfaction is our top priority, we are thrilled to know we succeeded! We look forward to host you again in the near future, thanks again for sharing your vacation time with us and for recommending our beloved boutique hotel :)
by A traveller
Posted Jul. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Eugenia, Hotel Management
Dear Paola, thank you so much for choosing Hotel Pumilio for your vacation, it was a pleasure to host you! Our guests satisfaction is our top priority, we are thrilled to know we succeeded! We look forward to host you again in the near future, thanks again for sharing your vacation time with us and for recommending our beloved boutique hotel :)
by A traveller
Posted Jul. 22, 2024 on Expedia
Loved how the patio opens up to the pool. Loved my private patio in my suite in the other room
Comment from Hotel Management
Jul. 22, 2024 by Eugenia, Hotel Management
Thank you for such kind words Linda, our team goes above and beyond to make your vacation memorable! Thank you for the nice comments on our facilities, we’re delighted to know you loved the design of our suites and found a clean, comfortable, private and spacious suite. We hope you’ll visit us again really soon. Thanks again for staying with us and recommending our Hotel!
by A traveller
Posted Jul. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 10, 2024 by Eugenia, Hotel Management
Estimada Lucia, muchas gracias por elegir Hotel Pumilio para sus vacaciones, ¡fue un placer atenderle! Nos alegra muchísimo saber que su experiencia fue excelente, estaremos encantados de recibirle nuevamente en un futuro próximo. ¡Gracias de nuevo por recomendar el Hotel Pumilio!
