Little Switzerland Resort Hotel Reviews

5 sur 5

Publié le 24 juill. 2024 sur Expedia

Beautiful vire.

Commentaires de Gestion de l’hôtel

25 août 2024 par Shalom Mashiri, Gestion de l’hôtel

Dear Laurent,We’re delighted to hear that you enjoyed your stay at the resort and are already looking forward to your next visit!

5 sur 5

Publié le 29 sept. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

1 oct. 2024 par Shalom Mashiri - Assistant General Manager, Gestion de l’hôtel

Good day Lauren, Thank you for your feedback!

4 sur 5

Publié le 19 sept. 2024 sur Expedia

Kommen gerne wieder. Haben uns sehr eohl gefühlt

Commentaires de Gestion de l’hôtel

26 sept. 2024 par Shalom Mashiri - Assistant General Manager, Gestion de l’hôtel

Dear Mel, Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen!

4 sur 5

Publié le 15 sept. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

17 sept. 2024 par Shalom Mashiri - Assistant General Manager, Gestion de l’hôtel

Dear AnonymousThank you for your lovely feedback! We're thrilled you enjoyed the amazing views and that our friendly staff made your stay even more pleasant. It's great to hear that you found the resort clean and neat. We look forward to welcoming you back for another wonderful experience!

5 sur 5

Publié le 19 août 2024 sur Expedia

Commentaires de Gestion de l’hôtel

25 août 2024 par Shalom Mashiri, Gestion de l’hôtel

Dear Joe, We’re delighted to hear that you enjoyed your stay at the resort and are already looking forward to your next visit!

2 sur 5

Publié le 19 juill. 2024 sur Expedia

The property was very dated and did not have any of the listed amenities available. It's was cold and desolate. Empty off all but a few workers. Some were incredibly helpful while others did not seem too care about the customers. I will not recommend this place to anyone. We went with our family and had to leave early because it was so cold and they refused to provide blankets or any kind of heat. Will be filling a report with my credit card company.

Commentaires de Gestion de l’hôtel

25 août 2024 par Shalom Mashiri, Gestion de l’hôtel

Dear Anthony,I'm truly sorry to hear that your stay with us did not meet your expectations. Your experience is far from what we strive to provide, and I apologize for any discomfort and inconvenience you encountered.We take your feedback seriously and will be looking into the issues you've raised regarding the amenities and the service. It's concerning to hear that you were not provided with adequate heating or blankets, and I assure you this will be addressed with our team to prevent it from happening again.I understand your disappointment, and I’m sorry that this experience led you to leave early. If you would be open to it, I’d like the opportunity to discuss this further with you and see if there's anything we can do to make amends. Please feel free to reach out to us directly.Thank you for bringing this to our attention.Best regards,Shalom MashiriLittle Switzerland Resort

4 sur 5

3 star hotel

Publié le 4 mai 2024 sur Hotels

We had a 3 night stay at Little Switzerland. The room was spacious with a patio but a little dated, the carpet was lumpy with the underfloor heating only working in parts. The bathroom was clean and spacious with a jacuzzi style bath but had a rather low end metal wash hand basin. Location is excellent with lovely hikes/ walks. Evening dinners were very good , nice selection with fair service. Poor selection .choice and service at breakfast time.

Commentaires de Gestion de l’hôtel

13 mai 2024 par Shalom Mashiri, Gestion de l’hôtel

Good day Lorraine, Thank you for taking the time to provide us with feedback on your recent stay at Little Switzerland. We're glad to hear that you enjoyed the spaciousness of your room, our prime location, and the evening dinners. However, we regret that certain aspects of your stay did not meet your expectations.We appreciate your comments regarding the room condition and breakfast service. We are continually working on updating our facilities and services to enhance our guests' experiences. Your specific points on the carpet, underfloor heating, and wash basin will be reviewed by our maintenance team for improvements.We also note your concerns about the breakfast service and selection. This feedback is invaluable as we strive to improve our offerings and ensure that all meals, especially the first of the day, are satisfying and enjoyable for our guests.Thank you once again for your review. We hope to welcome you back in the future and provide a more seamless and enjoyable experience.

5 sur 5

Publié le 25 avr. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

29 avr. 2024 par Shalom Mashiri - Assistant General Manager, Gestion de l’hôtel

Thank you for taking the time to complete the survey about your experience at Little Switzerland Resort and for staying with us. We appreciate all feedback about the experience that we provide our valued guests. We look forward to welcoming you back at Little Switzerland Resort again soon.Yours in hospitality,Shalom MashiriAnd the Little Switzerland Resort team

4 sur 5

Publié le 18 avr. 2024 sur Expedia

Excellent location but the main swimming pool needs to be refreshed

Commentaires de Gestion de l’hôtel

29 avr. 2024 par Shalom Mashiri - Assistant General Manager, Gestion de l’hôtel

Thank you for your feedback. We're glad to hear that you enjoyed our excellent location! We appreciate your comments regarding the main swimming pool and are currently planning improvements to enhance this area. We aim to provide a top-notch experience for all our guests, and your input is invaluable in helping us achieve that goal. We look forward to welcoming you back soon and hope you'll enjoy the refreshed facilities on your next visit.

5 sur 5

Little Switzerland Resort

Publié le 5 févr. 2024 sur Hotels

Such a lovely place to visit. Friendly staff all round, excellent service. The whole resort very neat and clean. Food was good. Overall a pleasant and relaxing stay with beautiful views of the Drakensburg mountains. Comes highly recommended.