Ratings based on 272 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Apr. 29, 2024 on Expedia
Terrible
1 out of 5
by A traveller from Diamond Bar

This traveller left a rating score only Posted Apr. 5, 2024 on Expedia
3 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
The people were top notch. Owners need to spend money and update the flooring and lighting. Also need to clean up the outside.
3 out of 5
by A traveller

Posted Jan. 5, 2024 on Expedia
Overall it was ok. Had to wait for an hour to get lunch when we were the only party in the restaurant. The hotel otherwise is a typical 3 star property
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 27, 2023 on Hotels
1 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
I have stayed at many Sheraton properties around the world. This one probably ranks at the bottom of my list. The property is extremely old. Requires renovation and maintenance. It is not worthy of a four star rating. I had many issues during my stay. The first room we were given had a cockroach. No hot water in the shower (barely luke warm). I stayed there during the winter, so not having hot water was an issue. The food service at the restaurant is extremely slow. Overall very subpar experience for the price. Not at all worth it.
3 out of 5
by A traveller

Posted Dec. 11, 2023 on Expedia
Food was good, but the hotel condition is not as showcased in the pictures. Very poorly maintained. Also airport pick up is a scam, they say 800Rs but end up charging you more than 1000Rs when the actual Uber rate is around 130Rs. Wouldn’t recommend the hotel for the price.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 20, 2023 on Expedia
4 out of 5
by A traveller

Posted Oct. 12, 2023 on Expedia
The water didn't get that hot in the shower
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 10, 2023 on Expedia