Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,2 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2018 sur Hotels
Hotel au calme en 2eme lignes
par un voyageur
Publié le 11 mai 2018 sur Hotels
Ni tenían nuestra reservación de hotels.com. Tuvimos que pagar nuevamente la estadía, y Hotels.com no ha respondido a mail enviado hace 13 días atrás.
par un voyageur
Publié le 12 avr. 2018 sur Hotels
The room was ok, the main problem was during check in, they charged more money, just because the fare was higher...
par un voyageur
Buen hotel, mal personal
Publié le 9 avr. 2018 sur HotelsEl Hotel en general está muy bien en cuanto a instalaciones, situación y limpieza.
Pero el personal nos ha tratado bastante mal.
En la recepción, salvo alguna excepción nos trataron mal. Nos cobraron un sobrecoste a pesar de tener toda la reserva pagada y como alternativa solo nos ofrecían ir a otro hotel o dejarnos tirados.
En el restaurante también nos trataron mal, con prisas, con desprecio, etc. Nos dieron para rellenar una encuesta y por poner algunas cosas negativas no nos trataron bien.
Recommandé
pour Tout le mondepar un voyageur de Seattle
Unfortunate Check-In
Publié le 25 mars 2018 sur ExpediaUnfortunately we had a terrible check in experience where the hotel staff claimed the listing price was incorrect and would not let us check in without paying the difference on site. The hotel was nice but the experience was a bit ruined after our unfortunate check in with the hotel staff.
par un voyageur de Houston, TX, USA
Publié le 21 mars 2018 sur Expedia
We had paid to Expedia full amount for 2 rooms one for our valued guest family whom we were giving a treat. When we or our guest who checked in before we came to hotel, manager gave us a bill of Rs 1,800/- or so. After heated argument for 1/2 hr we called Expedia and resulting into a call by Expedia to hotel manager, then he gave us room. Upsetting our reservation thru Expedia and stay at hotel. Not only this manager charged our guest the same amount. Being our guest we were embarrassed but it was softened when Expedia informed us that our guest will be reimbursed. Hope Expedia does this on their Indian credit card as we paid for both rooms on American credit card in America.
par un voyageur
They tried to transfer me to a worse hotel
Publié le 8 mars 2018 sur Expedia5 hours before my scheduled check in time, the Golden Tulips texted me to say that they’ve moved me to a different hotel. I made this reservation 4 weeks ago, and only the day of did they tell me that the rate at which I booked and PAID for my room is not what they’re charging anymore. In reality, they overbooked to make extra money and are taking it out on their customers. They had the nerve to try to paint it as a way to make us “more comfortable.” I don’t care how your rates change, this is not my problem. Give me what I paid for. I spent an hour on the phone with Expedia who were just as confused as I was until finally, magically, they had a room available for us.
par un voyageur
Very Bad Managment
Publié le 5 mars 2018 sur HotelsThe managment changed All the rooms to another hotel withaut let us know in advantage/ No reason No Excuses No help for anything and Rude & UN polite !!!
par un voyageur de Chandigarh
Not to remember
Publié le 26 févr. 2018 sur ExpediaWhen I booked this hotel, it was showing breakfast included. i spent 250 bucks extra. but at the time of checkout they gave me bill of breakfast. no one informed me that ur breakfast is not included in the package. 1400 Extra was paid.
par un voyageur de London
A general disappointment
Publié le 27 janv. 2018 sur ExpediaWe may have been spoilt in other cities.. but the golden tulip Jaipur was a disappointment.. the staff never smiled.. bar two who worked in the bar and the cafe..
As two travelling women we felt very unwelcomed.. everything felt too much hassle when we were asking at the front desk.. we get ripped off by the taxis
The rooms itself are basic but clean.. I was woken every morning by staff ringing the bell for no reason.. as well as being kept up by my windows vibrating with the club music on the rooftop bar.. the windows are frosted so I couldn’t see out anyway.. very claustrophobic.
The shower was cold, at all times and when I tried to block out the club music with the tv that didn’t work very well either..
As a hotel that advertises itsel as world standard it has a long way to go, our homestay the previous night was 100% better.
The staff on the desk were very unprofessional, giggling amost themselves at us when we asked for a taxi and also I never saw one of them smile at us.. they were generally rude and made us feel uncomfortable..
