Ratings based on 268 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 16, 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
5 out of 5
by A traveller

Posted Jul. 26, 2024 on Hotels
Comment from Hotel Management
Jul. 26, 2024 by Pritam Choudhary , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur City Centre!We thank you for attributing the maximal review for Ibis Jaipur City Centre and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
5 out of 5
by A traveller

Posted May 8, 2024 on Expedia
It is very clean and tasty foods and very comfortable rooms
Comment from Hotel Management
May 8, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
2 out of 5
by A traveller

Posted Apr. 19, 2024 on Expedia
Air conditioner is not properly functionable
Comment from Hotel Management
Apr. 19, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!At the very outset, please accept my sincere apologies for your recent experience at Ibis Jaipur Civil Lines. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Please rest assured that your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.
4 out of 5
by A traveller

Five night stop off in Jaipur

Posted Mar. 29, 2024 on Hotels
Comfortable spacious room serviced daily and plenty of hot water. The only downside was on a number of occasions there was a strong smell of smoke coming through the air con system which was very unpleasant. The drinks in the bar were very expensive. Staff were generally very helpful especially reception and security staff. The rooftop swimming pool was enjoyable but the surrounding decking needs some maintenance.
Comment from Hotel Management
Mar. 31, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
3 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
The staff were lovely especially as we need an airport transfer urgently which the hotel were able to provide at a reasonable cost.
Comment from Hotel Management
Feb. 14, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!At the very outset, please accept my sincere apologies for your recent experience at Ibis Jaipur Civil Lines. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Please rest assured that your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Kind Regards,
3 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,
4 out of 5
by A traveller from Anaheim

Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,
5 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Balagi Singh , General Manager, Hotel Management
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,