Note fondée sur 271 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
89 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 13 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2019 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you We really appreciate you sparing your valuable time to review us on Expedia. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. I am delighted to read that you were well looked after by the team and have carried back fond memories of your time in Jaipur. Thank you for highly appreciating the food, staff and their hospitable services and we are glad that you had an enjoyable experience. It will be my pleasure to convey your kind words of encouragement with my entire team. We value your feedback and thank you once again for your patronage. We look forward to showcase our hospitality once again during your next visit to us! Warm Regards Varun Nigam General Manager
5 sur 5
par un voyageur

Publié le 12 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 mars 2019 par General Manager , Gestion de l’hôtel
Dear Guest, Thank you We really appreciate you sparing your valuable time to review us on Expedia. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. I am delighted to read that you were well looked after by the team and have carried back fond memories of your time in Jaipur. Thank you for highly appreciating the food, staff and their hospitable services and we are glad that you had an enjoyable experience. It will be my pleasure to convey your kind words of encouragement with my entire team. We value your feedback and thank you once again for your patronage. We look forward to showcase our hospitality once again during your next visit to us! Warm Regards Varun Nigam General Manager
3 sur 5
par un voyageur

Rapport qualite/prix a revoir

Publié le 10 août 2018 sur Hotels
Le cadre est beau, mais le service n'est pas a la hauteur. Le personnel est aimable et bien attentionné, mais il est sous-dimensionné. Le service est lent, et la qualite n'est donc pas a la hauteur du prix demande. C'est une deception quand compare a d'autres 5* de la ville dont le prix par nuit est largement moins eleve. Le restaurant italien est excellent; le buffet est un peu cher pour ce qu'il est. Mention particuliere au petit-dejeuner dont les boisssons chaudes mettent 10minutes a etre servies.
Commentaires de Gestion de l’hôtel
13 août 2018 par General Manager, Gestion de l’hôtel
Dear Mr. Alexis, Thank you We really appreciate you sparing your valuable time to review us on Expedia. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. It was rather concerning for us to know of your dissatisfaction particularly with regard to service. Please accept our sincere apologies for all the inconveniences caused to you this time. We value your feedback and thank you once again for your patronage. We look forward to showcase our hospitality once again during your next visit to us! Warm Regards Varun Nigam General Manager
5 sur 5
par un voyageur

Séjour irréprochable dans un palais très raffiné

Publié le 31 mars 2018 sur Hotels
Cet hôtel nous a offert un séjour irréprochable et magique. C'est un véritable palais, aménagé de manière extrêmement raffinée, dans un immense parc avec une très belle piscine, des envolées très romantiques de centaines de pigeons, un joueur de flûte indienne le matin au petit déjeuner, des danses et un spectacle de marionnettes tous les soirs,... Nous avons été upgradés en chambre luxe très élégante, avec vue sur le jardin. L'équipement de la chambre et de la salle de bains était parfait, ainsi que la propreté de l'ensemble. Le petit déjeuner était pantagruélique, pris sur la terrasse de l'hôtel. Nous avons également testé le restaurant indien et le restaurant italien de l'hôtel qui étaient tous les deux très bien, avec une petite déception pour le restaurant indien, où il a été difficile de se faire conseiller pour le choix des plats dans une cuisine que nous connaissons moins bien. L'hôtel est situé au calme, mais dans la ville et proche des différents monuments à visiter à Jaipur. bref un vrai service 5 étoiles pour un prix finalement très raisonnable.
Commentaires de Gestion de l’hôtel
11 avr. 2018 par Ashok S Rathore, Gestion de l’hôtel
Dear Ms. Veronique, Thank you We really appreciate you sparing your valuable time to review us on Expedia. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. I am delighted to read that you were well looked after by the team and have carried back fond memories of your time in Jaipur. Thank you for highly appreciating the food, staff and their hospitable services and we are glad that you had an enjoyable experience. It will be my pleasure to convey your kind words of encouragement with my entire team. We value your feedback and thank you once again for your patronage. We look forward to showcase our hospitality once again during your next visit to us! Warm Regards Ashok S Rathore General Manager
5 sur 5
par un voyageur

Perfect hotel

Publié le 28 févr. 2016 sur Hotels
Very beautiful hotel, nice room in the old part of the palace. Great service . Gorgeous landscape
2 sur 5
par un voyageur

Pas terrible

Publié le 9 avr. 2012 sur Expedia
Globalement le restaurant est cher et pas très bon!
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Supreet Singh, Gestion de l’hôtel
Dear Guest,Khamagani and thank you for posting such a positive review of our 278-year-old Indo-Saracenic Palace.It is always our endeavour to serve our guests in a manner befitting the reputation of the Brand Taj and we are glad to know that you enjoyed your experience.We greatly value your patronage and sincerely look forward to welcoming you and your family back soon.Warm regards,Supreet SinghGeneral ManagerJai Mahal Palace
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Loved our stay...great staff that makes up for all the rest!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Supreet Singh, Gestion de l’hôtel
Dear Guest,Khamagani and thank you for posting such a positive review of our 278-year-old Indo-Saracenic Palace.It is always our endeavour to serve our guests in a manner befitting the reputation of the Brand Taj and we are glad to know that you enjoyed your experience.We greatly value your patronage and sincerely look forward to welcoming you and your family back soon.Warm regards,Supreet SinghGeneral ManagerJai Mahal Palace
1 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Room was terrible and water leaking everywhere Pay so much money and it’s not worth it. I had to complain my second day of stay. They offer me other room . But since we are only staying for three nights We did not bother Please the restaurant staff omg they are so slow and service is very very poor
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Supreet Singh, Gestion de l’hôtel
Dear Guest,Khamagani and thank you for providing us with feedback regarding your experience at the hotel.Having read your feedback, we are concerned to say the least. As we take all our feedback very seriously and understand our areas of improvements better. This would greatly assist us in implementing corrective measures immediately.We greatly value your patronage and look forward to hearing from you soon.Warm Regards,Supreet SinghGeneral ManagerJai Mahal Palace
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Supreet Singh, Gestion de l’hôtel
Dear Guest,Khamagani and thank you for posting such a positive review of our 278-year-old Indo-Saracenic Palace.It is always our endeavour to serve our guests in a manner befitting the reputation of the Brand Taj and we are glad to know that you enjoyed your experience.We greatly value your patronage and sincerely look forward to welcoming you and your family back soon.Warm regards,Supreet SinghGeneral ManagerJai Mahal Palace
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