Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Service et personnel
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2023 sur Expedia
I didn't book a five-star hotel so I didn't expect one. However, my biggest issue with the property is the crappy Wi-Fi. They didn't clean the room during my stay. And it seems to have an electrical issue that makes the light flicker intermittently. The staff tried to be helpful and apart from that its was okay.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Keshav, Gestion de l’hôtel
Dear Guest, Namaskar!!! Thank you for sharing your experience with us, we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience the hotel staff services may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. I have taken up the matter strongly with person concerned and same time would like to inform you that necessary steps has already been taken to continue to improve the services. I sincerely regret for inconvenience caused.Warm Regards Keshav Global Hotels & Resorts Family
