Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Draper
Publié le 7 juill. 2024 sur Expedia
Excellent staff & hotel with great service and clean room. Very convenient location for shopping.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Ashok!Greetings from Narain Niwas Palace, Jaipur !Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our excellent staff, great service, clean rooms, and convenient location for shopping. We hope to welcome you back again soon!Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 16 mai 2024 sur Expedia
Excellent place to stay when in Jaipur. Conveniently located with great facilities
Commentaires de Gestion de l’hôtel
8 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Malabika!Greetings from Narain Niwas Palace, Jaipur Thanks for the positive feedback! We're thrilled you enjoyed your stay in Jaipur. Your satisfaction means everything to us, and we're glad our location and facilities were up to par. Can't wait to see you again soon!Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur de Winchester
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Guest !Greetings from Narain Niwas Palce, Jaipur Thank you for the amazing review! We're thrilled you enjoyed your stay and our facilities. Your feedback inspires us to keep delivering exceptional service. Can't wait to welcome you back soon!Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Maxwell!Greetings from Narain Niwas Palace, Jaipur We're sorry to hear about your disappointing experience. Your feedback is valuable, and we're committed to improving. We hope to welcome you back for a better stay next time.Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Loved the property but its not accessible for disabilities necessarily. Also if the food quality improves it will be amazing. I do look forward to staying there again. Hopefully the in house dining will have improved by then. The property also has some very popular restaurants that you can enjoy. so your evening is sorted.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Sushmita!Greetings from Narain Niwas Palace, Jaipur Thank you for your feedback! We appreciate your kind words about the property. We'll consider your suggestions for accessibility and food quality for future improvements. Looking forward to welcoming you back soon and providing an even better experience, including dining options.Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Overall the hotel is in an old haveli style with beautiful paintings on the walls and ceilings. Great for taking photos! Reasonable customer service.
We agree with other recent reviews that if you scratch beneath the surface however are issues with maintenance of the property.
We recognise the age of the property and some of these less favourable aspects of our stay can be attributed to the building being older and in a haveli style. However, other aspects were just due to poor maintenance and limited customer service.
Overall - staying here is worth £80/night maximum but no more than this. We paid £160, which did not represent value for money considering the overall experience, the maintenance of the property and the alternatives available at this price point.
Here are some further points in more detail:
1. Issues with electrical maintenance’s plug sockets not working despite their attempt to fix during stay.
2. Dirty floors in bedrooms
3. Old bathroom suites need replacing
4. Nice aesthetics but needing repainting in areas
5. Towels thin and greying
6. Breakfast nice and great service but quality of ingredient more in keeping with £100/night and not £160/night quality.
General poor maintenance - which is essential for a property of age.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Sebastian,Greetings from Narain Niwas Palace, Jaipur Thanks for your detailed feedback! We appreciate your kind words about our aesthetics. Apologies for any inconvenience caused by maintenance issues and limited customer service. We'll address these for improvement and consider your pricing insights. Hope to serve you better next time.Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 16 déc. 2023 sur Expedia
This is a gem of a sanctuary in the heart of Jaipur- highly recommend this place to anyone. Quiet, respectful, helpful staff, but not overbearing. Pool and grounds are absolutely beautiful with peacocks walking about. Room was spacious with ample outdoor space which was especially relaxing in December- weather was perfect. The cafe near the entrance is amazing- can get a coffee, tea, beer, or anything you want while reading in comfortable setting or outside. The breakfast buffet was wonderful, and ample restaurants on the compound as well. Taxis can come directly into the fountain area, so you don't have to wander into the city if you don't want in order to get a ride. Highly recommend!
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Phillip,Greetings from Narain Niwas Palace, Jaipur Thank you for your glowing review! Delighted you had a wonderful experience at our sanctuary in Jaipur. Appreciate your recommendation and look forward to welcoming you back soon!Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 15 déc. 2023 sur Expedia
The hotel is indeed a palace, dripping with Old India soul with lots of gardens and greenery to make it an Oasis. Good food in the hotel restaurants but avoid the Italian restaurant Paladio also on hotel grounds but outside- owned with dismal food and pretentious unwelcoming attitude. Overall for the Narain Palace two thumbs up: sweet attentive staff and well maintained digs. I stayed in a garden romm #48 and it was grandly opulent and comfy. Best choice in Jaipur inc,. esp compared to the overpriced Rambaugh Palace
Commentaires de Gestion de l’hôtel
10 juin 2024 par Narain Niwas Palace, Gestion de l’hôtel
Dear Charles!Greetings from Narain Niwas Palace, Jaipur Thanks for sharing your delightful experience at Narain Palace! Thrilled you enjoyed the serene gardens, wonderful staff, and luxurious accommodations. Your restaurant feedback is noted. Look forward to welcoming you back!Best regards, Reservation Team, Narain Niwas Palace, Jaipur
par un voyageur
Publié le 4 déc. 2023 sur Expedia
We appreciated the ambiance, friendly staff, buffet breakfast, and restaurant with live entertainment. We found wifi slow, room temp control and comfort, hot water to be just ok, and consistent with age of property. We’d come again though!
par un voyageur
Publié le 28 oct. 2023 sur Hotels
