Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,2 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Passez votre chemin
Publié le 31 déc. 2018 sur HotelsPeut mieux faire. Hôtel d’apparence décente mais l’attention du personnel est très bas de gamme (hors restaurant, dont la qualité qualité est basse mais le personnel charmant).
Très bruyant autant venant de l’extérieur que de l’intérieur (espace commun au milieu des chambres donc invités bruyant et musique diffusée en continue audible depuis les chambres)
Chambres correctes mais serviettes très vieilles et usées voir tachées, linge de lit similaire.
WIFI se déconnecte constamment et donc d’utilisation très lente et difficile.
Obligation de participer à certaines soirées payantes, le personnel vous appel tous les jours (y compris la nuit - 22:30) jusqu’au paiement des frais déjà engagés (ex: repas) alors que n’importe quel hôtel vous ferait payer à l’an fin du séjour.
En conclusion passez votre chemin, nous avons eu une très belle expérience dans d’autres hôtels.
Commentaires de Gestion de l’hôtel
14 févr. 2019 par ..., Gestion de l’hôtel
Dear Guest,
Greetings from The Shakun Hotels & Resorts!
Thank you for taking out the time to share your valuable feedback that shall go a long way in improving upon our services.
As for the ares of concern cited by your true self, rest assured, we have taken a serious note of the same
and would do everything in our capacity to bring it up to expectations which you would be able to experience in your next visit.
Look forward to serving you again.
Kind Regards,
Team Shakun
par un voyageur
Publié le 25 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
29 nov. 2018 par Amit Sharma, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 24 oct. 2018 sur Hotels
Très très bien.
Commentaires de Gestion de l’hôtel
29 nov. 2018 par Amit Sharma, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 20 mars 2024 sur Hotels
par un voyageur
Publié le 12 févr. 2021 sur Hotels
On the back pf pandemic the hotel provided clean and hygienic living conditions. Although it felt that the hotel was not fully operational, there was no let up in the service and effciency
Commentaires de Gestion de l’hôtel
25 mars 2021 par Manager, Gestion de l’hôtel
Dear Guest,
Greetings from Shakun Hotels & Resorts!!!
It was indeed a pleasure to note about your experience during your stay with us. We are grateful for your positive feedback complimenting our services and facilities of our hotel. All such appreciation from our guests serves as a strong motivation for the entire team here at Shakun Hotels & Resorts, who are relentlessly working towards exceeding guest expectations in everything they do.
We at Shakun Hotels & Resorts look forward to welcoming you back again on your next visit to Jaipur.
Kind Regards,
Team Shakun Hotels & Resorts
par un voyageur
Publié le 15 nov. 2019 sur Expedia
par un voyageur
Not a comfortable experience
Publié le 18 oct. 2019 sur HotelsIt is just a pitty for a well designed hotel and rooms, seeing a weak management. Lifts were not cleaned, towels were dirty, bed sheets not so cleaned . Snd up to 1.30 the base of the music from function room was shaking the rooms . We did complaint from 11 pm but didn’t work.
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Manager, Gestion de l’hôtel
Dear Guest,
Greetings from Shakun Hotels & Resorts!!!
We are sad to see that you didn’t enjoy your time at the hotel. Your valuable feedback pertaining to your stay shall give us the opportunity to dig deep into our service delivery norms and make necessary amendments to avoid such instances in future. However, that shall not stop us from apologising for the inconvenience caused to you. Rest assured, we will do everything in our capacity to mitigate such future occurrences and given a chance shall be more than happy to showcase our improvements in your next stay with us. Look forward to serving you again.
par un voyageur
Publié le 26 juin 2019 sur Hotels
par un voyageur
Publié le 15 févr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2019 par Manager, Gestion de l’hôtel
Dear Guest,
Greetings from Shakun Hotels & Resorts!!!
It was indeed a pleasure to note about your experience during your stay with us. We are grateful for your positive feedback complimenting our services and facilities of our hotel. All such appreciation from our guests serves as a strong motivation for the entire team here at Shakun Hotels & Resorts, who are relentlessly working towards exceeding guest expectations in everything they do.
We at Shakun Hotels & Resorts look forward to welcoming you back again on your next visit to Jaipur.
par un voyageur de Canada
Publié le 10 févr. 2019 sur Expedia
Do NOT stay here. Expedia has nothing to tell you it is all vegetarian so you cannot even get eggs for breakfast!!!! Their Indian veg food is not even warm and very bland awful you can get much nicer anywhere else. If you want burnt toast or horrible unhealthy donuts or dry croissants or pancakes from a box mixture with no eggs and pay more than $10 for it go ahead you will be disappointed I guarantee it. We spoke to the manager HE BLAMED US. Typical of their attitude they don’t understand service as we in the west do. They are very arrogant here not a good atmosphere at all. Every night VERY loud Indian music and voices from their ballrooms on the 2nd floor. Walls are paper thin so can hear everything in nearby rooms and open area on 4th floor. There is a horrible strong scent in the open area on the 4th floor chocking feeling it is so bad so anyone with allergies beware. The rom and bathroom OK BUT cannot turn on bathroom light without the room light master switch really bad design!!! The carpets in the hallway have horrible stains on them even though this is supposed to be a new hotel. They make money from Indian people who have wedding and other celebrations here. They have no interest in foreign tourism. Would NEVER stay again and would tell others to avoid it at all costs. Lots of other better options.
Commentaires de Gestion de l’hôtel
14 févr. 2019 par ..., Gestion de l’hôtel
Dear Sir,
Greetings from the Shakun Hotel & Resorts!
Thank your for taking out the time to share your valuable feedback that shall go a long way in improving on the areas that have led to your dissatisfaction.
Please be rest assured, that at Shakun Hotels & Resorts, it has been our constant endeavour to exceed our guest expectations but unfortunately we have failed to reach the level of your satisfaction at this instance which we shall strive to improve upon sincerely.
As for the Indian Weddings, believe you are aware that they are one of the grandest affair to happen in ones life and we in India at time go a little overboard in celebrating the same in a way, which at times may be a cause of annoyance for people who are not so accustomed to such display of overwhelming emotions. such . Regret for any inconvenience that this may caused you.
Kind Regards,
Team Shakun
