Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très agréable, bel hôtel
Publié le 24 oct. 2019 sur HotelsTrès bel hôtel, class et propre. Bonne literie. Personnel très disponible et serviable. La salle du petit dej' n'a pas assez de places mais il suffit d'attendre juste un peu. La terrasse est très agréable, au bord de la piscine, avec vue sur Jaïpur by night et un bon verre.
Commentaires de Gestion de l’hôtel
5 juin 2020 par Nikhil Rawat, Gestion de l’hôtel
Dear Guest,
Greetings from The Fern Residency, Jaipur !!!
Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Kind regards
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Top service
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
"Dear Guest,Greetings from The Fern Residency Jaipur!!!Thank you for choosing us at The Fern Residency Jaipur and sharing your valuable feedback.It means a lot to me for your kind appreciation and comments for our hotel services. I have happily shared your generous compliments with my entire team and I am sure they will be thrilled to receive the same.We eagerly look forward to Welcoming you back again.Warm RegardsBhupendra Singh Shekhawat (Hotel General Manager)"
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
"Dear Mr.Kumar,Greetings from The Fern Residency Jaipur!!!It was a pleasure having you stay with us at The Fern Residency Jaipur.We are truly grateful for the wonderful things you have said about our team. Happy to know that you enjoyed your stay with us.Sincerely look forward to welcoming you back soon.Warm RegardsBhupendra Singh Shekhawat (Hotel General Manager)"
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Very nice stay pleasant with courteous staff. Dinner at the rooftop was very good overall everything was good
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Operations Manager , Gestion de l’hôtel
Dear Ms.Mina, Thank you for your great rating and review. We are glad to know that you had a great stay and that you liked the whole experience. Such positive comments are a great boost to our overall working and morale. We thank you for appreciating all our sincere efforts and we will continuously strive to provide such great experiences. The team is thrilled to know that you have appreciated and recognized their efforts and hard work. We look forward to welcoming you again. Best regards Bhupendra Singh Operations Manager The Fern Residency, Jaipur
par un voyageur
A good base snd a comfy room
Publié le 18 mars 2024 sur HotelsVery comfortable room. Hotel reception and dining staff mainly pretty good.
The driving service people at the hotel were awful. Every time we left the hotel to take an autorickshaw the mansger was harassing is to use a car or his autorickshaw. We got our own. However the hotel car that collected us and took.us to the station was very helpful.
We hsd upset tummies whilst in Jaipur so we didn't eat much. But what we had was good.
But beware the spaghetti bolognase is actually very spicy and l couldn't eat it!
A good hotel and only a short distance from the pink city by autorickshaw.
I enjoĺ
Commentaires de Gestion de l’hôtel
22 mars 2024 par Bhupendra Singh Operations Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at The Fern Residency, Jaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Fern Residency Jaipur, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Bhupendra Singh Operations Manager The Fern Residency, Jaipur
par un voyageur
Publié le 17 janv. 2023 sur Expedia
A pleasant hotel to spend a few days. Staff very helpful, hotel clean.
Commentaires de Gestion de l’hôtel
20 janv. 2023 par General Manager, Gestion de l’hôtel
Dear Mr. Karuna, Greetings from The Fern - The Fern – An Ecotel Hotel, Jaipur !!! Thank you for kind feedback. I am pleased to note that the experience at The Fern Jaipur met your expectations and made your stay enjoyable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to The Fern Jaipur soon.
par un voyageur
Publié le 10 nov. 2022 sur Expedia
Hotel stellt sich auf den Fotos viel modernerer dar, als es ist. Die Möbel sind alt und nicht gepflegt, das Zimmer war sehr klein. Wir hatten zwei große Koffer und es gab nicht genug Platz, um beide zu öffnen. Der Service ist stets bemüht. Das Frühstücksbuffet eignet sich super, um sich Magenverstimmungen einzuholen, da zwischendrin überhaupt nicht sauber gemacht wird. Würde jedem abraten, dort zu essen oder dort zu übernachten. Es gibt so viel bessere Hotels in Jaipur, such dir ein anderes aus.
Zudem hat der Wäscheservice des Hotels (der auch noch sehr teuer war) mit dem Bügeleisen Brandspuren fabriziert, sodass einige Shirts nicht mehr tragbar sind. Keine Empfehlung.
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Operations Manager, Gestion de l’hôtel
Dear Guest,Greetings from The Fern Residency, Jaipur!!!Thank you for taking the time to share your recent experience at The Fern Residency, Jaipur with us. As a valued guest, I was disappointed to hear about your experience and would like to extend my sincere apologies following our conversation during your stay.With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your stay. Your valued feedback highlighted areas for improvement which I have since shared with my relevant teams who join me in offering their apologies for the shortcomings.Once again, thank you for providing feedback that will ultimately help improve our services and offerings. We hope you choose to stay with us again whenever your travels bring you back to Jaipur so that we can provide you with a premium experience that not only meet, but exceeds your expectations.Kind RegardsBhupendra Singh ShekhawatOperations Manager
par un voyageur
Publié le 30 avr. 2022 sur Hotels
par un voyageur
Publié le 5 déc. 2021 sur Hotels
Nice 4 stars hotel nearby Jaipur main city
Commentaires de Gestion de l’hôtel
27 déc. 2021 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Greetings from The Fern Residency, Jaipur! thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards
par un voyageur
