Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2018 sur Hotels
Quel dommage que le service ne soit pas à la hauteur de ce que pourrait être le lieu .... c’est un hôtel qui mériterait d’etre Exploite comme il se doit
Commentaires de Gestion de l’hôtel
16 mars 2020 par J S RATHORE, Gestion de l’hôtel
Dear Guest,
Thank you for taking time to share feedback of your experience.
Thank you for sharing your valuable feedback on Expedia. It is always our prime Endeavour to offer our guests with an exquisite stay experience. However, it’s disheartening to learn that we couldn’t live up to your expectations and sincerely apologize for the inconvenience you had to go through. While such is not the norm here, guests’ feedback helps us improve and work on our frail areas. Your concerns have been noted and shared with the team for requisite amendments. We hope you would give us an opportunity to serve you again with an overall improvement in areas highlighted by you. Thank you,
With warm Regards,
J S RATHORE
par un voyageur
Disgusting and terrible place
Publié le 9 janv. 2024 sur HotelsThis place should not be used as a hotel also considering the price it’s not worth it. The lobby and common areas smell of urine. The doors to the rooms are light which means it’s very noisy in the rooms until late night. The place is not clean, we had only boiling hot water in the shower and overall it’s just disgusting and overpriced. I cannot believe hotels.com has this property on their site.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Jhunjhar Singh, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the negative experience you had, and we appreciate your honest insights.We are truly sorry for the issues you encountered, including the unpleasant odor in the lobby and common areas, the noise disturbance due to the light doors, and the lack of cleanliness. Your concerns are taken seriously, and we assure you that we are actively addressing these matters to improve the overall guest experience.Regarding the hot water issue, we regret the inconvenience this caused during your stay. Our maintenance team is investigating and working to rectify the problem promptly.We understand your frustration with the pricing and want to assure you that we continually evaluate our rates to provide fair value to our guests. Your comments will be considered in our ongoing efforts to enhance our offerings.We have also shared your feedback with Hotels.com to ensure that they are aware of your experience and can take any necessary actions on their end.Once again, we apologize for falling short of your expectations, and we genuinely appreciate your feedback as it helps us identify areas for improvement. If there's anything more you'd like to discuss or if you would consider giving us another chance in the future, please feel free to reach out.
par un voyageur
Publié le 2 févr. 2023 sur Hotels
par un voyageur
Excellent family and tourist experience
Publié le 16 mars 2020 sur HotelsExcellent property for family, majestic outer decor, and superb view of JSM fort from 1st floor rooms and terrace. Close proximity to tourist destinations and railway station. Decent pool (small size) and menu options.
Don't mind the approach road as you will get a good safe and nice hotel stay. Children play activities options are none, except for the pool.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Jhunjhar Singh, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our property and appreciate your kind words.It's wonderful to know that you found our outer decor majestic and enjoyed the superb view of JSM fort from the 1st-floor rooms and terrace. We are pleased that our hotel's location, in close proximity to tourist destinations and the railway station, added to the convenience of your stay.We are glad that you found our pool and menu options to be satisfactory, although we take note of your feedback about the pool's size. We always aim to provide a comfortable and enjoyable experience for our guests.Regarding the approach road, we understand that first impressions matter, and we appreciate your understanding. We are continually working to enhance the overall experience, and your feedback is valuable in this regard.We also appreciate your comment about the lack of children's play activities, and we will certainly take this into consideration as we look for ways to improve and cater to the needs of our younger guests.Once again, thank you for choosing our hotel, and we hope to welcome you back in the future. If there is anything specific you would like to share or discuss further, please feel free to reach out.
par un voyageur
Publié le 14 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par J S RATHROE, Gestion de l’hôtel
Dear Guest,
Thank you for taking time to review your experience of Hotel Golden Haveli on Expedia.
I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you.
I look forward to welcoming you back with us.
Thanks and Regards
J S RATHROE
par un voyageur
Publié le 16 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par J S RATHROE, Gestion de l’hôtel
Dear Guest,
Thank you for taking time to review your experience of Hotel Golden Haveli on Expedia.
I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you.
I look forward to welcoming you back with us.
Thanks and Regards
J S RATHROE
par un voyageur
Publié le 19 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par J S RATHROE, Gestion de l’hôtel
Dear Guest,
Thank you for taking time to review your experience of Hotel Golden Haveli on Expedia.
I sincerely hope that you would consider staying with us again and give us an opportunity to showcase the best of our hospitality to you.
I look forward to welcoming you back with us.
Thanks and Regards
J S RATHROE
par un voyageur
Publié le 2 avr. 2019 sur Expedia
Everything is excellent. Swiming pool is too good.
Commentaires de Gestion de l’hôtel
2 avr. 2019 par J S RATHORE, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Golden Haveli, JAISALMER!!
Thank you so much for your valuable feedback.
We are delighted Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. I would personally be sharing your comments and appreciation with team.
It was indeed a pleasure having you at the Golden Haveli and we look forward to welcoming you again.
With very best regards
par un voyageur de Veraval
Publié le 24 mars 2019 sur Expedia
Ok staff good location near to fort food average not worth
par un voyageur
Publié le 12 mars 2019 sur Expedia
Service and property is good. Food needs improvement
Commentaires de Gestion de l’hôtel
31 mars 2019 par J S RATHORE, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Golden Haveli, JAISALMER!!
Thank you so much for your valuable feedback.
We are delighted Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. I would personally be sharing your comments and appreciation with team.
It was indeed a pleasure having you at the Golden Haveli and we look forward to welcoming you again.
With very best regards
