Note fondée sur 414 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Rizki, Gestion de l’hôtel
Dear Mr. Thomas,Thank you very much for having stayed with All Seasons Jakarta Thamrin and taking your time to give our hotel good score.We are looking forward to seeing you again.Sincerely,Dwi RizkiyantoAsst. Front Office Manager
par un voyageur
Publié le 27 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2018 par Latif Furqon, Gestion de l’hôtel
Dear Valued Guest,
Warmest greetings from all seasons Jakarta Thamrin.
This is to acknowledge and thank you for your comments related to your recent stay with us.
It is indeed gratifying to learn that we have met your expectations.
I really appreciate your feedback and I look forward to welcoming you again to our hotel.
Sincerely yours,
Latif Furqon
Hotel Experience Manager
par un voyageur
Publié le 4 août 2016 sur Hotels
malgré ma demande et la promesse non tenue d'envoyer un technicien, je suis resté sans AC et l'eau de lavement de la toilette ne fonctionnait pas.
Commentaires de Gestion de l’hôtel
15 août 2016 par General Manager, Gestion de l’hôtel
Dear Valued Guest,
Warmest greetings from all seasons Jakarta Thamrin.
Thank you for taking the time to tell us about your experience at all seasons Jakarta Thamrin.
I am sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At all seasons Jakarta Thamrin, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We have taken a good note of the inconvenience situation that you have encountered regarding the AC and toilet washing water was not working in your room. It has been shared with the Head of Department concern for further actions to ensure the guest experience during their stay with us, especially on products and facilities in the room.
Once again, Thank you for your sharing your experiences, and we are looking forward to welcoming you back at our hotel in the near future, so you can notice our improvement.
Yours sincerely,
Magelheins Pomantow
Front Office Manager
par marc de mike
agréable terrasse
Publié le 5 oct. 2015 sur Hotelshotel bien placé près plaza indonésia avec terrasse sur le toit pour breakfast; bon rapport qualité prix; chambres petites cependant
par un voyageur
Nice place
Publié le 1 sept. 2015 sur Hotelsgood rooms and wonderful breakfast.
10 mn walks from Grand Indonesia.
40 mn drive from airport.
Rooms and service could be a little better but I love the place.
Commentaires de Gestion de l’hôtel
10 sept. 2015 par All Seasons, Gestion de l’hôtel
Dear Anonyme,
I would like to extend my sincere gratitude for taking the time to give your wonderful review at the Expedia.com during your recent stay with us at all seasons Jakarta Thamrin.
I am happy to learn that in most aspects you were satisfied with your staying experiences.
We are pleased that we have been a part of your satisfactory stay and we are glad to learn that our strategic location, rooms and breakfast has benefited you.
Once again, I thank you for your valuable review, and we sincerely look forward to welcoming again at our hotel.
With very best regards,
Magelheins Pomantow
Assistant Front Office Manager
par gregory de paris
Bien
Publié le 20 déc. 2014 sur HotelsTres bon emplacement, chambre agréable avec une belle vue sur la ville, personnels agreables.
par raphael de fr
bad "iron" service
Publié le 3 oct. 2014 sur Hotels6h30 I asked for an iron. 7h I called again. 7h20, I call again and they tell me the housekeeper arrives only at 8h ... ! 7h30 they finally bring me one ... Otherwise, the bath/shampoo gel smells good !
par un voyageur
Publié le 5 oct. 2024 sur Expedia
As for railway fan, this hotel is excellent because the train view is awesome.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Rizki, Gestion de l’hôtel
Dear Haozhe,Warmest greetings from all seasons Jakarta Thamrin.This is to acknowledge and thank you for your comments related to your recent stay with us. It is indeed gratifying to learn that we have met your expectations. I really appreciate your feedback and I look forward to welcoming you again to our hotel. Sincerely yours,Dwi Rizkiyanto Asst. Front Office Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
フロントスタッフの対応が良く、気持ちよくチェックインできました。不満は冷蔵庫がないのと部屋が薄暗いのとシャワールームのシャンプー・リンス・ボディソープのオールインワンジェルですね。
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rizki, Gestion de l’hôtel
Dear Mr. Masataka,Thank you for taking the time to tell us about your experience at the all seasons Jakarta Thamrin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At all seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dwi RizkiyantoAsst. Front Office Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I was not satisfied with the lack of a refrigerator and the broken shower fixture.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Ade Fita - Duty Manager, Gestion de l’hôtel
Dear Mr Tsutomu,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the lack of a refrigerator and the broken shower fixture in your room. This certainly does not reflect the standard we strive to uphold, and we will be addressing these issues with our team to ensure improvements are made.We appreciate your comments and hope to have the opportunity to welcome you back for a better experience in the future.
