Note fondée sur 178 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très moyen hormis le personnel qui est parfait
Publié le 8 août 2024 sur HotelsHôtel ancien qui a besoin d'une bonne rénovation, chambre moyennement propre (cheveux etc...). Personnel très sympathique heureusement cela commence l'état très moyen des chambres.
Commentaires de Gestion de l’hôtel
30 août 2024 par Author, Gestion de l’hôtel
Dear Mr. Jean - Charles Nicolas,
Thank you for taking the time to write your review. We appreciate your feedback and your kind words about our team. We are glad you found them to be friendly, which is a constant priority for our team at Aryaduta Lippo Village.
We sincerely apologize for the shortcomings you've experienced particularly with the room conditions. Your experience does not reflect the high standards we strive for our valued guests. We take notes on your comments about the need for renovation and cleanliness. We assure you that we treat this as a priority and will address these issues immediately.
We continuously make efforts to deliver better service to all our guests and your feedback helps in making such improvements. We hope to have another chance to demonstrate our commitment to delivering excellent service and experiences on your next visit.
Thank you again for your suggestions and we look forward to welcoming you back soon.
Best Regards,
Aryaduta Lippo Village
par un voyageur
Good place but old
Publié le 2 avr. 2024 sur HotelsPeople extremelly friendly with great breakfast. But hotel quite old, needs refreshing the room. Due the rain it smels like mold.
par un voyageur de Irvine
Publié le 9 juill. 2024 sur Expedia
The staff and location are perfect. My only thing is the building is kind of old. It needs renovation.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Author, Gestion de l’hôtel
Dear Mr. Jonathan Mortiz,
Thank you very much for taking time to share your valuable review. We are glad to hear that you had a positive experience with our dedicated staff and appreciated our strategic location.
We acknowledge your thoughts on the condition of the building. We appreciate your honest feedback which helps us in our continuous endeavor to enhance our services. Rest assured, renovation plans for a more modern and comfortable environment is in our pipeline.
We promise to keep improving on all aspects and hope to exceed your expectations on your next visit. Thank you once again for your review and we look forward to welcoming you back soon at Aryaduta Lippo Village.
Best Regards,
Danes Saptaputra
Front Office Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Author, Gestion de l’hôtel
Dear Hyuk Choi,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities.
Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It has been our honor to serve you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Danes Saptaputra
Front Office Manager
par un voyageur de Kobe
Publié le 29 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Author, Gestion de l’hôtel
Dear Shinichi Yoshioka,
Thank you for trusting your stay with Aryaduta Lippo Village and for taking the time to give us such very good rating. We are very delighted to know that you are happy with our service and facilities.
Our goal is guest satisfaction, and it looks like we achieved it with you. We will continue to strive to maintain our excellent service and improve it each and every stay.
It has been our honor to serve you, and we look forward to welcoming you back in Aryaduta Lippo Village.
Warmest regards,
Aryaduta Lippo Viilage
par un voyageur
Publié le 28 avr. 2024 sur Hotels
par un voyageur
Publié le 21 mars 2024 sur Hotels
par un voyageur
Publié le 28 févr. 2024 sur Hotels
조아요
par un voyageur
Publié le 16 déc. 2023 sur Hotels
par un voyageur
Publié le 28 nov. 2023 sur Expedia
