Note fondée sur 91 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
89 % des clients le recommandent
3,5 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Hotels
Très bon hôtel, personnel tres gentil mais trop de bruit la nuit, double vitrage pas efficace
5 sur 5
par Walid de Dijon

Je recommande cette hotel avec un staff très cool

Publié le 11 mai 2016 sur Hotels
Cours séjour dans cette hotel. Je suis resté deux jours durant lesquels j'ai profité d'un buffet hyper varie et d'une piscine très charmante. Une salle de sport est à disposition mais aussi une salle de soin style bien être
Commentaires de Gestion de l’hôtel
28 août 2019 par IB Santoso, Gestion de l’hôtel
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager
4 sur 5
par un voyageur

Publié le 27 mai 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 juin 2024 par Best Western Premier The Hive, Gestion de l’hôtel
Dear kobayashi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Megawati RahmatGeneral ManagerBest Western Premier The Hive
1 sur 5
par un voyageur

Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Komar,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive
5 sur 5
par un voyageur

Publié le 6 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Achmad,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive
5 sur 5
par un voyageur

Publié le 10 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Dongjin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive
5 sur 5
par un voyageur

Publié le 15 avr. 2023 sur Expedia
便利でした
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Mr./Mrs.,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive
2 sur 5
par un voyageur de Neumunster

Publié le 7 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Henrik Hjarne,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive
1 sur 5
par un voyageur

Publié le 1 nov. 2022 sur Expedia
They don’t clean the room at all… so dirty. So many insects everywhere, you cannot sleep!
Commentaires de Gestion de l’hôtel
9 nov. 2022 par Agus Anom Suroto, Gestion de l’hôtel
Dear Noriyuki,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us directly at (021) 2 982 1 888.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive
5 sur 5
par un voyageur

Excellent!

Publié le 23 févr. 2020 sur Hotels
Very good hospitality of all the staff.
Commentaires de Gestion de l’hôtel
2 mars 2020 par IB Santoso, Gestion de l’hôtel
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager