Note fondée sur 95 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
89 % des clients le recommandent
3,5 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Hotels
Très bon hôtel, personnel tres gentil mais trop de bruit la nuit, double vitrage pas efficace
5 sur 5
par Walid de Dijon

Je recommande cette hotel avec un staff très cool

Publié le 11 mai 2016 sur Hotels
Cours séjour dans cette hotel. Je suis resté deux jours durant lesquels j'ai profité d'un buffet hyper varie et d'une piscine très charmante. Une salle de sport est à disposition mais aussi une salle de soin style bien être
Commentaires de Gestion de l’hôtel
28 août 2019 par IB Santoso, Gestion de l’hôtel
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager
4 sur 5
par un voyageur

Halim Airport hotel

Publié le 21 oct. 2024 sur Hotels
Friendly hotel nice staff
5 sur 5
par un voyageur

Just a ordinary hotel.

Publié le 12 oct. 2024 sur Hotels
This hotel leaves a lot to be desired. The shower just had a dribble of water along with just luke warm water at best. I probably wouldn't stay again.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Best Western Premier The Hive, Gestion de l’hôtel
Dear FrancisThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Megawati RahmatGeneral ManagerBest Western Premier The Hive
2 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Hotels
침구 시트, 타올 (올이 다 나옴) 등 너무 낡았어요.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Shukri,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize that your experience did not meet the standards we strive to uphold, especially concerning the quality of our executive room.We value the trust our guests place in us when they choose our premium products, and I apologize that we did not live up to your expectations on this occasion. Your comments are extremely important to us, and I will ensure they are shared with our team for immediate review and action.Please know that we are committed to making improvements based on your feedback. I hope you might consider giving us another opportunity to provide you with the experience you deserve in the future.Thank you once again for your honesty and for bringing these matters to our attention.Warm regards,Megawati RahmatGeneral ManagerBest Western Premier The Hive
3 sur 5
par un voyageur

Publié le 28 août 2024 sur Expedia
Staff..bagus Rooms are old and need updating
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Best Western Premier The Hive, Gestion de l’hôtel
Dear RichardThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize that your experience did not meet the standards we strive to uphold, especially concerning the quality of our executive room.We value the trust our guests place in us when they choose our premium products, and I apologize that we did not live up to your expectations on this occasion. Your comments are extremely important to us, and I will ensure they are shared with our team for immediate review and action.Please know that we are committed to making improvements based on your feedback. I hope you might consider giving us another opportunity to provide you with the experience you deserve in the future.Thank you once again for your honesty and for bringing these matters to our attention.Warm regards,Megawati RahmatGeneral ManagerBest Western Premier The Hive
4 sur 5
par un voyageur

Publié le 27 mai 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 juin 2024 par Best Western Premier The Hive, Gestion de l’hôtel
Dear kobayashi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Megawati RahmatGeneral ManagerBest Western Premier The Hive
1 sur 5
par un voyageur

Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Komar,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive
5 sur 5
par un voyageur

Publié le 6 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Achmad,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive
5 sur 5
par un voyageur

Publié le 10 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2023 par Best Western Premier The Hive, Gestion de l’hôtel
Dear Dongjin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive