Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mr. Bennardo,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 16 sept. 2024 sur Expedia
전체적으로 실망함. 오래된 객실 냄새. 숙박비 영수증과 청구내역 다름
Commentaires de Gestion de l’hôtel
25 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mr. Young Guk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the room condition and the discrepancy between the invoice and the charges, please rest assured that we take these concerns seriously. We are currently undergoing renovations to enhance our facilities, and we will ensure that such issues are addressed to provide a better experience for our guests.In the meantime, I would be happy to personally assist you in resolving any billing discrepancies. Please feel free to reach out to us directly at +62 (0) 21 29568800 so we can further assist.We truly appreciate your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Stayed with a friend for one night. Check in was fast and they accommodated our request for an early check in. The room is spacious enough for two of us, everything was great until we found out that the hand shower didn’t work, only the rain shower. Informed to the staff and they will look into it. Overall it’s a good experience,
Will recommend it to friends.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you enjoyed the spacious room and that our team was able to accommodate your early check-in request quickly.We apologize for the inconvenience with the hand shower and appreciate you bringing it to our attention. Rest assured; our team has looked into this to ensure everything is in perfect working order for future guests.It’s wonderful to hear that you had a good overall experience, and we truly appreciate your recommendation. We look forward to welcoming you and your friends back for another stay!
par un voyageur
다음에도 갈 예정
Publié le 11 sept. 2024 sur Hotels호텔 옆으로 푸드센텀이 있고 길 건너에 편의점이 있음(한국 봉지 라면 망 판매) 조식이 맛있지만 헬스장 시설은 좋지 않음(덤벨도 분실?, 시설 낙후)
Commentaires de Gestion de l’hôtel
12 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mr. Chanhong,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Platech Co Ltd,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mr/Mrs. Doe,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mr. Tomoya,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Jen-Hsiu,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Mrs. Jen-Hsiu,Thank you for choosing DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran
par un voyageur
Publié le 29 août 2024 sur Expedia
Staff service were so nice:)
Commentaires de Gestion de l’hôtel
4 oct. 2024 par DoubleTree by Hilton Jakarta Kemayoran, Gestion de l’hôtel
Dear Ms. Ayumi,Thank you for choosing the DoubleTree by Hilton Jakarta Kemayoran and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Indonesia.Kind Regards,DoubleTree by Hilton Jakarta Kemayoran