Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2016 sur Hotels
The receptioniste Anna tryed to charge me 2 times ! And didn't answer to any question because She Anna ---->cant speak English !
Room was clean but Simple
par Ben de Paris
Bof.....
Publié le 24 oct. 2013 sur HotelsPrix élevé pour une prestation de piètre qualité... Piscine très moyenne, "centre de sport" très limite et appareils vieillissants, personnel ne comprenant rien à l'anglais et pas très efficace... ( 1h30 pour monter les valises et 1h pour monter un petit déjeuner...)
Le seul point noir de notre voyage.
par Henry de Suisse
hotel bien place
Publié le 12 sept. 2013 sur Hotelsbon emplacement pres de la mer, mais bruyant, car autoroute juste a cote, et fenetre mal insonorisee, beau buffet de petit dejeuner, mais manque de suivi du personnel, car manque tacilement de tasse a cafe ou de verre.
par un voyageur
Publié le 8 août 2023 sur Expedia
good room
par un voyageur
Publié le 8 oct. 2022 sur Expedia
The lobby and staff were amazing at Grand Dafam. Every morning Leila was very pleasant and made sure we were taken care of. Our first room had mold in it but after addressing our concerns with hotel manager Joco, we were upgraded to an executive suite. Joco provided great customer service. Overall the staff and breakfast made our stay at this hotel wonderful.
par un voyageur
Not so good.
Publié le 4 févr. 2020 sur HotelsProbably just renovating or not. But the hotel was not like how described. We found a bowl of noodles in the fridge from a previous customer. The pool was dark and dirty looking. The road near by was noisy day and night.
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Marcomm, Gestion de l’hôtel
Thank you for staying with us and also taking the time to write this review to us. We sincerely apologize for any inconvenience caused during your stay. We truly regret hearing this experience from you during your stay. Your feedback means a lot to us and we take this matter seriously. We would like to assure you that this is unlike what we usually offer. The responsible department has been alerted and immediate actions have been taken to prevent such incidents from happening again. Once again, we offer you our deepest apologies and we hope we are able to welcome you back in the future with a much better experience. Thank you
Best Regards
Hotel Management
par un voyageur de Taiwan
Publié le 13 déc. 2019 sur Expedia
classic hotel, cleaning maintainers very well, just the noise separation from outside to inside through window should be improved.
Commentaires de Gestion de l’hôtel
17 déc. 2019 par GM, Gestion de l’hôtel
Dear Chen,
Thank you very much for your stay at Aston Marina Ancol and also thank you for rating us with 4 stars. We wish that you enjoyed your stay with us. We hope that you had safe trip home and that we are looking forward to welcoming you back in near future.
Regards,
Hotel management
par un voyageur
Unforgettable Moments
Publié le 15 nov. 2019 sur HotelsHotel was excellent comparing to others.
I would like thank all Aston Marina including their duty management.
par un voyageur
Publié le 7 nov. 2019 sur Hotels
par un voyageur de NGONG
Publié le 3 nov. 2019 sur Expedia
Clean, respectful staff, nice breakfast buffet. No choice eateries nearby. But ⅞.
Commentaires de Gestion de l’hôtel
5 nov. 2019 par GM, Gestion de l’hôtel
Thank you for stay at Aston Marina Ancol and for your 5 stars. We are delighted to note that you had a pleasant experience on that your stay with us and we are looking forward to welcoming you on your next stay with us.
Regards,
Hotel management
