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Grand Hyatt Jakarta

5.0 star property
5-star luxury hotel near Grand Indonesia, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Hyatt Jakarta

Exterior
Interior
Interior
Lobby
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Parking included
  • Room service

Explore the area

Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Plaza Indonesia
    ‪3 min walk‬
  • Grand Indonesia
    ‪4 min walk‬
  • Thamrin City Shopping Mall
    ‪9 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Single Beds (Club Access)

City view

Room, 2 Single Beds (Club Access)

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Bundaran View)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Separate tub and shower, free toiletries, hair dryer, bathrobes

Room, 2 Single Beds, City View

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (Bundaran View)

City view

Deluxe Room, 2 Single Beds (Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, City View (1 King Bed)

Premium bedding, minibar, in-room safe, desk

Family Room, City View (1 King Bed)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (1 King Bed, with Bundaran View)

Premium bedding, minibar, in-room safe, desk

Family Room (1 King Bed, with Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite (Bundaran View)

City view

Grand Suite (Bundaran View)

  • 75 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Suite, City View

City view

Grand Suite, City View

  • 75 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access, Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Capital)

Premium bedding, minibar, in-room safe, desk

Suite, City View (Capital)

  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Capital, Bundaran View)

Premium bedding, minibar, in-room safe, desk

Suite (Capital, Bundaran View)

  • City view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access, Bundaran View)

City view

Room, 2 Single Beds (Club Access, Bundaran View)

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Jakarta

City center retreat .Within a 10-minute walk of this Central Jakarta hotel, you'll find Grand Indonesia and Thamrin City Shopping Mall. Bundaran HI and Plaza Indonesia are also within half a mile (1 km).

What's nearby

  • Bundaran HI - 2 min walk - 0.2 km
  • Plaza Indonesia - 3 min walk - 0.3 km
  • Grand Indonesia - 4 min walk - 0.4 km
  • Sarinah Mall - 7 min walk - 0.7 km
  • Thamrin City Shopping Mall - 9 min walk - 0.8 km

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Sana Sini - ‬2 min walk
  • ‪Tous les Jours - ‬1 min walk
  • ‪Grand Cafe - ‬2 min walk
  • ‪The Back Room - ‬1 min walk
  • ‪Makaron - ‬3 min walk

About this property

Grand Hyatt Jakarta

5-star luxury hotel near Grand Indonesia, connected to a shopping center
Grand Hyatt Jakarta offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7556 square feet (702 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Grand Hyatt Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 424 guestrooms or units
  • 26 levels
  • 5 dining venues
  • Meeting rooms
  • 7556 sq ft of conference space
  • 702 sq m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 31.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 403 reviews
Rating 8 - Good. 95 out of 403 reviews
Rating 6 - Okay. 26 out of 403 reviews
Rating 4 - Poor. 5 out of 403 reviews
Rating 2 - Terrible. 7 out of 403 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIKAEL, Nashua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

moulayll

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.
Stayed 4 nights in Dec 2024

10/10 Excellent

kitajima

Stayed 2 nights in Dec 2024

10/10 Excellent

Halik

Stayed 2 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a very lovely hotel. Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilhelmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ridwaan, Rivervale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

SHeena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 3 nights in Jun 2024

10/10 Excellent

Cheer

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor First Impression but Improved

Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
Stayed 1 night in May 2024

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Mar 2024

10/10 Excellent

liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room was quite spacious and the service was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Stayed 13 nights in Feb 2024

6/10 Okay

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bath towel is not clean and old, should replace with new ones
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Stayed 3 nights in Feb 2024

8/10 Good

Dede

Liked: Property conditions & facilities
Property are nice, food and drinks nut do good.
Stayed 1 night in Jan 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

CHEK MENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

faisal

Stayed 5 nights in Dec 2023

10/10 Excellent

moulayll

Stayed 4 nights in Dec 2023

10/10 Excellent

Nanak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx
Stayed 2 nights in Dec 2023